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IMPACT OFFICE MANAGEMENT DEMONSTRATES FORWARD THINKING APPROACH TO TECHNOLOGY BY LAUNCHING FIRST CUSTOMISED APP

App will act as a portal for clients to access their accounts and HR information

MyFirmsApp, developers of the leading OneApp platform for accounting firms worldwide, today announced it has won an order from Impact Office Management to design an exciting new customised App for the fast-growing office management consultancy. The App will be the first of its kind to combine all the features, tools, content and data associated with the accounting and finance function and usually found in the OneApp platform with up-to the-minute HR information.

 

Engela van der Berg, founder of Impact Office Management, contacted MyFirmsApp after reading a number of customer success stories on social media and asked if it was possible to do something a little different with a potential App so it would combine access to HR data with all the traditional accounting and tax tools usually found in the OneApp platform. The answer was an emphatic ‘yes’ and the MyFirmsApp team is currently working on developing the customised App, which is expected to go live shortly.

 

Engela explains: “Our aim is to provide clients with management of the three W’s – ‘workers, workflow and workplace’ and make it easier for them to run their businesses. We want our App to work differently and to be more of a portal, so our clients can use it to access all the business information they need on a day-to-day basis from their smartphones and tablets.”

 

The App is also set to help solve the communication challenges faced by the events side of the business. “A core part of our business is running high profile events with inspirational business speakers and one of our greatest challenges is reaching those who we know will be interested. The App will allow us to include promotional leaflets and newsletters on it and we can also use it to invite people to the events. Being able to see who has read our messages will deliver a real advantage and save time following-up,” Engela says.

 

Impact is a member of ICPA, a professional body that represents the interests of practising accountants, and its membership entitles the company to an exclusive discount on any App developed by MyFirmsApp.

 

Daniel Richards, Head of Strategic Partnerships, MyFirmsApp comments: “We are delighted to be working with the Impact Office Management team on an App that will be used very differently to others we have previously customised. It combines two intrinsic areas of running a successful business: accounting and HR and will provide an important gateway to all related tools and information, with a single click.”

 

“Impact is demonstrating its forward thinking and client-focused approach by bringing all the Apps and online systems together in one place. We look forward to working closely with Engela and her team in coming months to make the App a successful and integral part of the business.”

 

 

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BATTLEFACE RECEIVES INVESTMENT FROM FINTECH VENTURES FUND

battleface Inc., a rapidly growing tech-enabled insurance startup focused on providing travel insurance products for unconventional travellers worldwide, announced today that it successfully closed its seed financing round with backing from leading strategic and venture capital investors.

 

Atlanta, Georgia-based Fintech Ventures Fund has invested in the company, joining existing investors Greenlight Re and Tangiers Group. This investment will be used to expand software development, hire sales and business development personnel, and further the company’s global reach.

 

Sasha Gainullin

battleface is led by a team of travel insurance experts. CEO Sasha Gainullin previously developed global operations for AIG Travel Guard and has worked with battleface since its inception. Managing Director Paul Simmonds brings experience as a Lloyd’s of London underwriter with previous leadership roles at Berkley Syndicate, CNA Hardy, Brit, and Goshawk.

 

“We got our start because many travellers couldn’t find the right insurance products with coverage for their unique travel destinations and real needs,” said Gainullin. “With the latest investment from Fintech Ventures Fund, we’ll continue to expand our B2B partnerships custom-building travel insurance solutions for groups, including business and NGO travellers, associations and membership-based organisations.”

 

battleface combines innovative technology and underwriting to create, distribute and service specialty travel insurance products for people in both retail and wholesale. Products are supported by a network of 24/7 assistance coordinators, medical providers and on-the-ground field agents who provide emergency claims, medical and travel assistance services on a global basis.

 

Fintech Ventures Partner Lucas Timberlake said: “A core area of our fund’s investment thesis is that technology can be leveraged to more efficiently provide insurance products to markets that have been underserved by current offerings. We believe that battleface’s seasoned management team will create an industry leader in the travel insurance space. It is for these reasons that we are excited support the company’s future growth.”

 

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VANQUIS BANK PARTNERS WITH HOOYUTO DIGITALISE KYC PROCESSES

HooYu KYC digital journey deployed during the customer lifecycle on a risk-based approach

 

Leading customer onboarding and KYC technology firm, HooYu, has announced a partnership to digitalise Vanquis Bank’s KYC processes.  The HooYu KYC journey has been selected to provide additional identity proofing during the customer lifecycle when customers perform a potentially high-risk action on their accounts.

 

Vanquis Bank is part of the Provident Financial Group, a UK and Ireland business with over 140 years’ experience in lending to consumers who are not well served by mainstream lenders. With millions of customers, Vanquis needed to find a way to help balance fraud prevention and KYC with a great customer experience.

 

Existing customers calling in to the change the details on their account were in some cases having to wait weeks before the change could be approved.   The team at Vanquis Bank is continually looking to improve how their products work for their customers and that they are easy to apply for and manage.  Vanquis Bank decided to implement an ID document validation solution that would speed up customer lifecycle management and improve the customer experience.

 

Sue Singleton, Process Change Assurance Manager at Vanquis Bank said, “By adding HooYu to our KYC tools, we can improve some of our higher risk customer processes and can now facilitate customer requests without asking the customer to post in copies of documentation. Our agents deal with thousands of customers a day and now what could have been a delay of weeks for our customers, can be achieved in a matter of minutes with HooYu”.

 

David Pope, Marketing Director at HooYu said, “It’s been great to see the results of Vanquis implementing the HooYu digital journey and how the HooYu UI and UX tools are helping their customers though the KYC process.”  

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