Technology

Transforming Customer Engagement: The Future of the Financial Industry in a Digital Age 

By Jon Burghart, Chief Revenue Officer at AnywhereNow  In today’s financial services sector, customer engagement is undergoing a decisive shift: customer contact volumes are rising, expectations are higher than ever, and the appetite...

Identity Fraud and the UK Digital ID: A Cure or a Curse?

The Government's proposed national Digital ID scheme promises greater efficiency, a reduction in fraud and greater privacy. However,...

Stay Online, Stay Compliant: Why Cyber Resilience Is the New Currency in Financial Services 

By Sean Tilley, Senior Director Sales EMEA, 11:11 Systems  The UK financial sector is undergoing a period of accelerated transformation and...

The financial sector’s silent storm of cyber intrusion

By Evelyn Karathanasopoulou, Threat Intelligence Analyst, Obrela The global financial services industry is facing a new breed of cyber...

Stop Chasing AI Hype and Start Building Strategy

By Jon Burghart, CRO, AnywhereNow AI is often marketed as a transformative solution for customer service, just switch it on,...
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Digital Banking’s Blind Spot: Neobanks Trapped by Legacy Tech

Aaron Holmes, CEO and Co-Founder of Kani Payments The Promise vs. Reality The fintech revolution promised to free banking from the shackles of legacy technology. Yet...

The transformative technologies unleashing a new unified financial era

Nick Botha, Global Payments Lead at AutoRek The payments industry is on the brink of a new financial era, driven by breakthrough technology, evolving customer...

Fintechs must master AI to have a fighting chance in 2024

By Jeremy Baber, CEO of Lanistar AI has grown from strength to strength, becoming more mature as its offering develops into something not just business-ready...

Ensuring Digital Resilience: The Role of Software Testing in DORA Compliance  

Roman Zednik, Field CTO, Tricentis  With the Digital Operational Resilience Act (DORA) now in effect, financial institutions must take action to fortify their digital ecosystems....

Seven vital steps to tackle bad data and drive business performance

Barley Laing, the UK Managing Director at Melissa Having bad customer data – databases where customer data is inaccurate, incomplete inconsistent – causes huge issues...

Why cyber risk is one of the top critical risks facing organisations today – and why it’s growing

Gary Lynam, Managing Director, EMEA at Protecht With security breaches on the rise, cybersecurity has become a serious enterprise-wide risk management issue that needs to...

Cybersecurity

By: Jack Peters, Customer Solutions Architect, M247 Cloud adoption is showing no signs of slowing down. Research found that the majority (95%) of European businesses...

The New Role of Behavioural Biometrics in Fraud Prevention

Tamas Kadar, CEO of SEON Digital security is undergoing profound transformations catalysed by the shortcomings of traditional authentication methods. Security strategies often force businesses to...

Strengthening Cybersecurity Resilience in Financial Services through Governance and Assurance 

Notis Iliopoulos, VP of MRC at Obrela, explains why financial institutions must move beyond checkbox compliance and adopt a governance-driven approach to cybersecurity resilience.  Managing...

Using technology to safeguard against fraud this holiday season

Tristan Prince, Product Director, Fraud & Financial Crime, Experian The holiday season brings with it a surge in consumer spending, with UK shoppers expected to...

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