Technology

Accuracy isn’t bankers’ biggest AI problem. Missing context is.

By Joshua Summers, EnFi Bank boards across the UK and Europe are mandating the same thing: increase your usage of AI. And banks are listening. According to the Cambridge Centre...

The architecture autonomous commerce forgot

Donald Kossmann – Chief Technology Officer, Chargebacks911 There is a version of the agentic commerce conversation that goes like...

Could regulation-trained AI aid financial services innovation?

Gustavo Lino, Head of Policy, Legal and Compliance at Cumbuca Financial regulatory environments are necessarily complex, as they ultimately have...

The Same AI Infrastructure Problem Is Playing Out Across All Financial Institutions

By Rishi Chohan, CEO, GFT USA AI is at the top of every financial institution's agenda, whether they're a...

Closing the governance gap for AI in financial services

By Martin Tombs, Field CTO EMEA at Qlik News from the IMF and Bank of England  about the risks...

Payments transformation is still manual. AI has to prove it can change that.

Payments modernization is accelerating, but the way banks deliver these programs remains stubbornly manual. Oliver St Clair Stannard, Head of Go to Market at...

Why Enterprise SaaS Must Ditch Seat-Based Pricing Before AI Does It for Them

By Carrie Osman, CEO and Founder of Cruxy.  The cracks in enterprise software's most sacred pricing model are widening, and private equity is starting to feel the ground...

Stay Online, Stay Compliant: Why Cyber Resilience Is the New Currency in Financial Services

- Sean Tilley, Senior Director Sales EMEA, 11:11 Systems The UK financial sector is undergoing a period of accelerated transformation and growing complexity. Digital innovation is...

Budgets Are Up, Confidence Isn’t: 2026 Global Tech Investment Insights

Author: Ajay Patel, GM, Apptio, an IBM Company Tech budgets are up and so is ROI scrutiny. Our global survey reveals why financial intelligence from...

The fintech hubs of  the future will be built upon inclusion

Wayne Barratt, Director of Operations at Platcorp Group Task a Silicon Valley investor to tell you about the world’s next big fintech hubs and it’s...

AI in Customer Experience: The Challenges and Opportunities CIOs Face Today 

 By Jon Burghart, Chief Revenue Officer at AnywhereNow   As a CRO, I’m constantly evaluating how emerging technologies can drive revenue, deepen customer relationships, and sharpen...

The AI Journey to Intelligent Customer Service in 2026 and Beyond

by Jon Burghart, Managing Director at Deepdesk Looking ahead to 2026, it is clear that this will be a transformational year for contact centers. We have...

AI and automation mean ROI clarity for analytics in financial services and banking

Rishi Kapoor, Head of WW Partner Sales Engineering & Solutions at Alteryx By all measures, financial services and banking (FS&B) has been forward-thinking in adopting analytics as...

What banking will look like in 2030 as digital innovation accelerates

By Ghady Rayess, Co-Founder and Managing Director at FOO For the banking industry, the 2020’s mark a transition decade, where operations have shifted from traditional...

Financial institutes struggle to keep pace with AI-enabled threats: Why regulatory compliance alone won’t protect financial services from modern cyber threats

Spokesperson: Naz Bozdemir, Lead Product Researcher, HackerOne Financial institutions are facing a battle on two fronts: strict regulatory demands on one side, and increasingly sophisticated...

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