Technology

What banks must fix before AI agents can deliver

By Meena Athinathan, VP & Head of Strategic Business Unit for Banking, Capital Markets Infrastructure and Indexes at Cognizant Many businesses are yet to see the full productivity benefits promised...

Avoid the Hiring and Firing Pendulum with a Discerning Approach to AI

by Joe Logan, CIO, iManage Over the past two years, a number of large enterprises made sweeping workforce cuts...

How governance can bring AI out of the shadows

By Brandon Till, Head of Business Solutions, Soldo AI is becoming ubiquitous in business’ finance functions. Adoption has more...

Agentic AI: Why Investment Platforms Must Prepare

Emma Banymandhub, CEO of The Payments Association, has spent more than 15 years in leadership, driving expansion and...

Why AI Is Creating a Window for Independent Ad Agencies

By Tim Ringel, Founder & CEO, Meet The People The financial community is pricing the risk of AI disruption...

Navigating DORA and NIS2: Why financial institutions must prioritise website security

Doug Cunningham, CTO at Forrit The financial sector is facing unprecedented regulatory pressure to strengthen its cyber resilience, driven by the Digital Operational Resilience Act...

Five predictions for digital service offerings in the UK in 2024

Mike Kiely, Regional Senior Director at IDnow   With the rise of ChatGPT, the topics of fraud and deepfakes entered the zeitgeist in 2023. Looking ahead...

When it comes to outages, an uneventful future is ideal

By Mike Hicks, Principal Solutions Analyst, Cisco ThousandEyes   From online banking to banking apps and wireless transfers, many customers prefer the digital experience to...

AI’s Role in Accelerating Knowledge Workflows

By Jan Van Hoecke, VP of AI Services, iManage AI has been with us for decades, but the arrival of large language models (LLMs) has...

How insurance is using AI to support vulnerable customers

by Bradley Fitzakerley, process transformation specialist, Markerstudy Group Last year’s report from Earnix, an artificial insurance (AI) provider to the insurance industry, predicted that AI...

How process intelligence is your competitive edge in tough markets

Gregg Brett, GM of Process Intelligence, SS&C Blue Prism   In a world where artificial intelligence (AI) and automation are becoming common place – from the realms of...

How Can Finance Organisations Safeguard Sensitive Data in the Age of AI?

By Dominik Birgelen, CEO of oneclick AG Group Artificial Intelligence (AI) is making significant strides across various industries, and finance is no exception. According to...

Enhancing the eCommerce customer experience through the power of multiple payment options

Spokesperson: John Harris, Senior Vice President, Travel & eCommerce, emerchantpay Today’s consumers have higher expectations from brands than ever before. In fact, more than half...

How Digital Tools Can Transform Business Growth

By Steve Paul, Deputy CFO Equals Money The economic landscape in 2024 highlighted a persistent challenge for UK businesses: the need to increase productivity and...

What are the three technologies transforming insurance operations?

Piers Williams, Global Insurance Lead at AutoRek In today’s rapidly evolving insurance industry, integrating cutting-edge technologies such as artificial intelligence (AI), machine learning (ML), and...

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