Simon Pamplin, CTO of Certes
Banks and financial institutions are custodians of some of the most valuable data in the world. Transaction histories, customer identities, credit records and trading information...
Rasha Abdel Jalil, Director of Financial Crime & Compliance at Eastnets, examines why tougher regulatory expectations are forcing crypto and FinTech...
by Jurgen Hekkink, Head of Product Marketing, AnywhereNow
Contact centres have long been the heart of customer service, essential for maintaining customer satisfaction. Traditional call centres...
By Jon Capetz, Customer Success Adoption Director, Genesys
The COVID-19 pandemic fundamentally changed the way customers interact with their banks. With customers still needing assistance...
by Dr Narisa Chauvidul-Aw
Quantum computing
Quantum computing is one of the most exciting technologies in terms of overall ability to change the world. Realising the...
Kevin Braine, Global Head of Research and Operations for Kroll’s Compliance Risk & Diligence practice
Undoubtedly, the future for currencies is digital. As cash use...
Scott Major, Chief Commercial Officer at Transact365
Countries throughout Southeast Asia are currently undergoing a significant transformation towards digital payments and financial services. This shift...
‘Does compliance really kill innovation?’ asks Amir Tabakovic, Co-Chair of Mobey Forum’s AI and Data Privacy Expert Group
Those who closely follow the digital trends...
FinTech’s potential to transform how finance and business operates has gained attention around the world in recent years. In 2022, banking giant JP Morgan...
By Kristofer Mansson, CEO and co-founder, Silobreaker
When it comes to the power of good intelligence, it’s important to first make a distinction: data is...
