Finance

Business

The Increasing Role of AI in Financial Customer Service

Luke Cuthbertson, Head of CX Consulting Practice, Route 101 Good customer service must always be designed with the customer at its centre, and while technology may be transforming how this...
Banking

Cybersecurity Awareness Month: Industry experts on securing retail payments in the age of AI

As artificial intelligence (AI) becomes further embedded in how consumers shop and pay, it is also creating new...
Finance

Capital Gains Tax increase isn’t a landlord tax. It’s an entrepreneur tax, and it’s bad for British business.

There is a growing disconnect between the Government’s pro-business messaging and what business owners are experiencing on the...
Banking

Stablecoins and the New Boundaries of Private Money

By Luigi Capoani economist, researcher, and lecturer in International Economics at  Ca’ Foscari University of Venice, Marco Spadaro policy analyst at the European Youth Think Tank (EYTT) Stablecoins are private financial products, but their consequences are becoming increasingly public. As their use expands...
Banking

Fintechs are becoming banks: What does it mean for SMEs?

By Mark Andreev, CEO at Exactly.com For much of the past decade, fintechs were defined by their ability to...

Finance’s open source security dilemma

Finance
By Ilkka Turunen, Field CTO at Sonatype Open source underpins modern software development, permeating all businesses and industries. Open source powers our servers, fuels our...

Gaining traction in emerging markets through improved cross-border payments

Banking
Author: Anjulie Patel, VP of Partnerships at Nucleus365 The business world has been going global for some time now however with growth opportunities booming all...

How financial services can navigate the threat landscape

Finance
By Martin Borrett, Technical Director, IBM Security, UK&I In recent years, financial institutions have been dealing with an increasingly volatile threat landscape. The sector's accelerated...

The path to a sustainable future for Buy Now, Pay Later

Finance
Samantha Fogerty, chief operating officer of Payl8r. As Buy Now, Pay Later (BNPL) services become increasingly popular for everyday purchases, we have a responsibility, as...

Revolutionising Finance: The rise of Intelligent CX

Business
Rob Paisley, Strategic Industry Director - Global Team Lead at SS&C Blue Prism In today’s rapidly shifting economic environment, financial services organisations face mounting pressure...

Why digital money will fail without embedded safeguards

Finance
Rasha Abdel Jalil, Director of Financial Crime & Compliance at Eastnets, explains why scale is meaningless unless safeguards are engineered into the rails of...

Money Movement is the next frontier for strategic competition

Business
By Mick Fennell, Business Line Director – Payments, Temenos Historically, money movement has been framed as the financial plumbing powering the industry. But as expectations...

The Summer of Sport: Where finance professionals can find inspiration

Business
By Darren Upson, VP of Europe at Tipalti We’re in the midst of the ultimate summer of sports and have been treated to history-making moments...

The Insurance Capital Standard: The home straight?

Business
Authored by John Bowers, Actuarial Product Director, RNA Analytics After over a decade in development, 2024 is expected to be a defining year for The...

Boosting financial inclusion in emerging markets with SoftPoS

Business
By Brad Hyett, CEO of phos Businesses in developed markets have seamless access to the latest payment technology and infrastructure. As such, they can effortlessly...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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