Rahul Hirani, Chief Product Officer at NinjaOne
Historically, IT teams have been seen as an operational and largely reactive function, responsible for troubleshooting technical problems, managing hardware, and handling a...
by Jurgen Hekkink, Head of Product Marketing, AnywhereNow
Contact centres have long been the heart of customer service, essential for maintaining customer satisfaction. Traditional call centres...
Authored by John Bowers, Actuarial Product Director, RNA Analytics
Following an extended period of preparation, this year saw many insurance companies worldwide implement the most...
Ian Duffy, CEO, Accelerated Payments
While the current landscape is challenging for all businesses, it is crucial to remember that crises can drive innovation and...
By Pete Braithwaite, COO of KIT Online
Cloud services are inherently scalable, responsive and flexible. They offer huge flexibility – after all, workers are no...
Andrew Ducker, Senior Payments Consultant at Icon Solutions
Request to Pay services – which allow payees to initiate requests for payments within a secure messaging...
Matt Hillier, EVP, Product at CloudPay
Like almost every other major business sector, payroll is undergoing a significant transformation, driven by the changing nature of...
According to Fast Company, plenty of companies have recently struggled urgently to transform large parts of their workforce into work-at-home employees. At the same time,...
By Paul Sparkes, Commercial Director of award-winning accounting software developer, iplicit.
One of the first rules everyone learns about business is that you have to...
