Business

Why flexibility will beat loyalty: How payment choice will redefine customer relationships

By John Lunn, CEO & Founder of Gr4vy For years, loyalty has been the golden metric in customer retention. Brands invested heavily in rewards programs, point systems, subscription models, and...

AI drives efficiency. People drive impact

Chris Hall, Senior Tax Officer - Global Tax & Compliance  As digital reporting mandates gain ground and cross-border rules...

 How automation is rewriting what it means to work in finance

By Tim Stuart, Chief Financial Officer, Ricoh Europe Across Europe, hiring finance talent is getting tougher. A recent report...

Safeguarding your financial operations: how to navigate producer inflation

By Ivo Mertens, Chief Economist, iBanFirst Market indicators show that the UK is likely to suffer the highest inflation...

Top five tips to turn resilience into a growth strategy

In this article, Flora Hamilton, Executive Director of the Small Business Charter (SBC), which delivers the Government-funded Help...
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THE POWER OF “WHAT IF”

By Robert Douglas, Europe Planning Director at Workday Adaptive Planning   Organisations across the world are currently dealing with the economic instability brought on by the...

REBUNDLING MARKETS: NETFLIX, SPOTIFY AND CURVE

A tectonic shift called “rebundling” is taking place. It happened with Spotify and Music. It happened with Netflix and TV. It’s happening right now...

FOUR BEST PRACTICES FOR SMALL BUSINESS DOCUMENT STORAGE

Paul Ravey, Manager, Access Records Management   While the world is becoming more and more digital, the majority of small businesses still generate large quantities of...

APPOINTING A FEMALE CEO SIGNIFICANTLY BOOSTS COMPANY PERFORMANCE – UNLESS YOU’RE A FAMILY FIRM

Appointing a female CEO has a significantly positive effect on non-family firms’ performance, but a negative impact on family businesses, according to new research...

WHY THE BIONIC C-SUITE NEEDS TEAMWORK

Aaron Goldman, CMO, Mediaocean   The modern C-suite has a lot to contend with. This would be true even without the disruption and economic uncertainty arising...

HELPING SMES ACCESS FINANCE IN EXTRAORDINARY TIMES

Tim Vine, Head of Credit Intelligence at Dun & Bradstreet   The closed doors of businesses have become a sadly familiar sight on the high street....

FALSE FRIENDS – DEFENDING BUSINESSES AGAINST THE RISING TIDE OF SOCIAL MEDIA

By James Smith, Principal Security Consultant & Head of Penetration Testing at Bridewell Consulting   Each day, thousands of businesses fall victim to cyber crime, with malware...

HOW ONLINE FRAUD AND ABUSE HAS ACCELERATED IN THE COVID-19 ERA

By: Mairtin O’Riada, Co-founder and CIO, Ravelin   The Covid-19 pandemic has been hugely challenging for merchants across the globe. Sporadic lockdowns left our high streets...

The evolution of the modern CFO

Neil Davidson, Regional Vice President, EMEA and APAC   In recent years, the role and expectations of the CFO have evolved. The CFO now plays an...

IT’S TIME FOR FINANCIAL SERVICES TO TRUST THEIR TECH PROVIDERS

Tom Holliday, Financial Services Consultant at KCOM   The financial services industry has found itself unprepared for the technology revolution that has seen a new breed of challengers emerge –...

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