Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

LARGE ORGANISATIONS RISK DECLINING REVENUES DUE TO FEAR OF DISRUPTIVE TECHNOLOGIES

Business January 31, 2019

Only three in ten organisations make technology decisions in the boardroom, despite almost a third utilising strategic IT change to deliver increased revenues Coeus Consulting,...

What to expect from the post-UMR regulatory environment

Banking March 3, 2023

By Fred Dassori, Chief Product Officer, Acadia For nearly a decade, the main focus throughout the derivatives industry has been preparing for and ensuring compliance...

USING ROBUST MACHINE LEARNING MODELS TO COUNTER FRAUD IN A PANDEMIC

Business September 13, 2021

By: Andy Renshaw, SVP Product Management at Feedzai Recently, a Bank of England report found that over a third of banks have reported a negative...

A SLEEPING DIGITAL GIANT WAKES? 4 KEY TRENDS ACCELERATING PAYMENTS TRANSFORMATION IN THE US

Business September 17, 2020

Lauren Jones, International Payments Ambassador, Icon Solutions The US payments industry is undoubtedly ripe for change. Before the unprecedented shock of COVID-19, digitization and payments...

B2B Payments Will Enter a New Era in 2024 – Here’s How

Business January 12, 2024

By Will Marwick In the ever-evolving landscape of B2B payments, 2024 promises to usher in a new era marked by transformative shifts. The advent of...

HOW THE CFO HAS EVOLVED FROM MONEY SAVER TO TECH INNOVATOR

Business June 2, 2021

Magali Michael, Director at Yooz What was once seen as a move to make savings in a time where revenue and profits had been crushed...

The Costs of PPE Noncompliance

Business April 26, 2023

Personal protective equipment came to widespread public attention during the Covid-19 pandemic. But the reality is that PPE is about more than facemasks, it...

Financial Stability Board Gives Full Support to Wide LEI Use in Global Payments

Business August 9, 2022

Clare Rowley, Head of Business Operations at the Global Legal Entity Identifier Foundation The strongest recommendation yet by the Financial Stability Board (FSB) that the...

UK SMEs challenge banks to better meet their business needs

Business November 30, 2018

Nearly half of UK SMEs (45%) revealed that a ‘poor understanding of SME businesses’ was the biggest challenge banks face in meeting small to...

Don’t bite off more cloud than you can chew. Start small, think big, learn fast

Business November 30, 2018

By Allan Brearley, cloud practice lead at IT services consultancy ECS While public cloud is on every large financial services firm’s digital agenda, the journey...

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Business

Why financial services can’t afford to be AI-bullish and IT-blind

Shaping the future of UK retail payments

How the MFS collapse questioned visibility within fraud investigations

Why connecting supply chain data should be a CFO’s main priority

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The quiet churn problem hiding in your customer communications