Business

Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...
Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...
Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...
Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...
Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Why do Traders Need a Managed Service Partner?

Business
Jeff Mezger, Vice President of Product Management, Financial Markets, TNS   Does your financial institution have the understanding, resources, talent and bandwidth to execute an effective...

ACCOUNTANTS HAVE BECOME CRITICAL TO THE SURVIVAL OF BUSINESSES AND THEIR REPUTATIONS DURING COVID-19

Business
Stuart Cobbe, Director of Growth, Europe, MindBridge   The opportunity for fraudulent activity to flourish as finance departments operate remotely with less oversight in these extraordinary...

Why digital transformations in wealth management must be accelerated

Business
By David Everett, Strategic Accounts Lead, Liferay UKI   To say that the wealth management industry is undergoing significant transformation would be an understatement. The entire...

How does Identity Access & Privileged Access Management help in PCI DSS Compliance?

Business
Narendra Sahoo is a director of VISTA InfoSec. Introduction The Payment Card Industry Data Security Standard also commonly referred to as PCI DSS is a...

BACK TO SCHOOL – CEOS NEED TO LEARN A NEW LANGUAGE, FAST!

Business
By Simon Axon, Financial Services Industry Consulting practice lead in EMEA, Teradata   Chief Executive Officers of banks know all about change. Leading responses to new...

Emerging markets boast prosperity for sustainable development 

Business
Co-written by Devin de Vries, CEO at WhereIsMyTransport and Martin Soderberg, Partner at Spear Capital   The idea that emerging markets need to develop sustainably is...

Companies should be leveraging AI and automation for a successful IPO

Business
By Adam Zoucha, Managing Director EMEA at FloQast In recent months, there has been a marked increase in optimism around IPO activity. 40% of private...

WITH EMPATHY ON THE DECLINE, AI IS HELPING BRANDS CONNECT WITH CUSTOMERS IN AN EMPATHIC WAY

Business
Chris Pennington, Chief Customer Officer, SugarCRM   Emotional intelligence is a crucial aspect of customer communication, and key to deliver exceptional customer experiences (CX). Today, leveraging...

WHAT SECURITY LESSONS CAN THE WORLD OF TRADITIONAL FINANCE TEACH CRYPTOCURRENCY FIRMS?

Business
By Michael Magrath, VP Global Regulations and Standards,OneSpan   Cryptocurrency has had a whirlwind of a year. The growth in popularity of currencies like Bitcoin and...

2026 cyber risk outlook: why resilience will be the financial sector’s defining advantage

Business
Richard K. LaTulip, Field Chief Information Security Officer at Recorded Future As the financial sector prepares for 2026, one theme rises above all others: resilience....
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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