Business

From reactive to proactive: AI agents are helping transforming finance operations

By Guy Armstrong, SVP cloud applications, UK and Ireland, Oracle Few business functions are as ready for evolution as finance. With its rich data, well-defined processes, and critical role in...

Beyond Banking: How CX Is Fintech’s Real Growth Engine

The UK is still the market leader in fintech innovation. But with investment in the sector hitting a...

AI and automation mean ROI clarity for analytics in financial services and banking

Rishi Kapoor, Head of WW Partner Sales Engineering & Solutions at Alteryx By all measures, financial services and banking (FS&B) has...

What banking will look like in 2030 as digital innovation accelerates

By Ghady Rayess, Co-Founder and Managing Director at FOO For the banking industry, the 2020’s mark a transition decade,...

Title: Overcoming Legacy System Challenges in Omnichannel Banking

Author: Brendan Thorpe, Customer Success Manager at Auriga Across the banking sector, there is strong alignment around the goal...

A CCM PLATFORM IS CRUCIAL TO YOUR CUSTOMER COMMUNICATION PLANS: HERE’S WHY

By James Hall, Commercial Director, Doxim   Most organisations operating today understand the importance of customer experience. They also know how much of that experience is...

Are Financial Services Firms Ready to Start Using Generative AI?

By Alex Smith, Global Product Lead – Knowledge, Search, AI, iManage   With the emergence of generative AI in the past year, companies across a variety...

Why Your Company’s Sustainability Goals Start with Regulatory Compliance

Rohini Gupta,  the Director and Lead Regulatory Advisor at FinregE. Sustainability has become an increasingly important point of focus for businesses throughout the last decade....

HOW SMEs CAN EMBRACE CONTACTLESS, WITHOUT DITCHING CASH

By Tsuyoshi Notani, Managing Director, JCB International (Europe) Ltd.   Already popular, the past year has accelerated the usage of contactless payments in lieu of cash...

How embedded finance empowers SaaS businesses

Ivo Gueorguiev, Co-founder, Paynetics The once-wide-open fields of the Software-as-a-Service (SaaS) industry is now a bustling marketplace. While the sector itself is booming, valued at...

Aon advises employers to improve staff absence management to control increased business and employee risks

Not recording absence is a legal risk, potentially impacting all – from senior decision-makers to administration staff Business risks also include pricing, disputed claims, negatively...

Reining in runaway cloud costs with FinOps

Authored to Darryl Sackett, Managing Director of Cloud FinOps at SoftwareONE   Recent McKinsey research found that COVID-19 has accelerated digital transformation by several years -...

PROTECTING YOUR REMOTE WORKING BUSINESS IN THE COVID-19 CLIMATE

Ben Rose, Chief Underwriting Officer at Digital Risks.   As the Covid-19 outbreak worsened and the UK government enforced social distancing, hundreds of thousands of...

HOW BRANDS CAN CAPITALISE ON NEW CONSUMER HABITS POST-LOCKDOWN

Reaching major milestones in life, like an important birthday or buying a first house tends to disrupt our regular habits, and often results in...

Combating Cyber Fraud in the Aviation Industry

Written by Andrea Feldman, Senior Cyber Threat Intelligence Analyst at BlueVoyant Fraudulent cyber-attacks targeting the airline industry are a common issue largely seen coming out of...

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