Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

IS COMPLIANCE TO PSD2’S SCA A BRIDGE TOO FAR FOR B2B MERCHANTS?

Pat Bermingham, CEO, Adflex   According to the European Central Bank, 79% of all card fraud in 2018 occurred online from Card Not Present (CNP) transactions. In...

Q&A with Kenny Eon, GM and SVP EMEA, Emburse

About: This written Q&A with Kenny will delve into expenses, employee fraud, remote working, the challenges faced by CFOs, and the importance of digital...

Combating Cyber Fraud in the Aviation Industry

Written by Andrea Feldman, Senior Cyber Threat Intelligence Analyst at BlueVoyant Fraudulent cyber-attacks targeting the airline industry are a common issue largely seen coming out of...

HOW TECHNOLOGY IS POSITIVELY IMPACTING COMPLIANCE AND HOW IT IS HELPING TO STREAMLINE PROCESSING TIME AND COST FOR FIRMS

By Joe Woodbury, Director – Investment Management Solutions at Lawson Conner (part of IQ-EQ)   Private Equity & Real Estate fund managers are weathering turbulent times....

Reining in runaway cloud costs with FinOps

Authored to Darryl Sackett, Managing Director of Cloud FinOps at SoftwareONE   Recent McKinsey research found that COVID-19 has accelerated digital transformation by several years -...

Igniting SaaS business growth through automation

By Tarmo van der Goot, VP EMEA, Chargebee   The subscription-as-a-service (SaaS) sector is experiencing some of its strongest growth ever, as an increasing number of...

How embedded finance empowers SaaS businesses

Ivo Gueorguiev, Co-founder, Paynetics The once-wide-open fields of the Software-as-a-Service (SaaS) industry is now a bustling marketplace. While the sector itself is booming, valued at...

HOW TO UP YOUR EMAIL MARKETING GAME IN THE FINANCIAL INDUSTRY

Sam Holding, Head of International, SparkPost   The secret to a successful marketing campaign, no matter the industry, comes down to a well-oiled email programme. In the...

How AP automation can reduce the effects of inflation

Laurent Charpentier, CEO at Yooz   Inflation leaves less disposable income for businesses and individuals, and a looming recession leads to less spending. Around one in five...

Aon advises employers to improve staff absence management to control increased business and employee risks

Not recording absence is a legal risk, potentially impacting all – from senior decision-makers to administration staff Business risks also include pricing, disputed claims, negatively...

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