Business

From reactive to proactive: AI agents are helping transforming finance operations

By Guy Armstrong, SVP cloud applications, UK and Ireland, Oracle Few business functions are as ready for evolution as finance. With its rich data, well-defined processes, and critical role in...

Beyond Banking: How CX Is Fintech’s Real Growth Engine

The UK is still the market leader in fintech innovation. But with investment in the sector hitting a...

AI and automation mean ROI clarity for analytics in financial services and banking

Rishi Kapoor, Head of WW Partner Sales Engineering & Solutions at Alteryx By all measures, financial services and banking (FS&B) has...

What banking will look like in 2030 as digital innovation accelerates

By Ghady Rayess, Co-Founder and Managing Director at FOO For the banking industry, the 2020’s mark a transition decade,...

Title: Overcoming Legacy System Challenges in Omnichannel Banking

Author: Brendan Thorpe, Customer Success Manager at Auriga Across the banking sector, there is strong alignment around the goal...

How the role of Blockchain can help strengthen your ESG credentials

Piotr Blazewicz, Co-founder of MicroClash Ltd - company behind CoinClash Games   Investors, businesses and brands can no longer ignore the rise of cryptocurrency, with reports...

HOW DIGITAL EVENT TECHNOLOGY CAN HELP ON THE JOURNEY TOWARDS NET ZERO

Vanessa Lovatt is Chief Evangelist at Glisser   The urgency of the global climate emergency has meant that, now, more than ever, businesses in all industries...

WITH EMPATHY ON THE DECLINE, AI IS HELPING BRANDS CONNECT WITH CUSTOMERS IN AN EMPATHIC WAY

Chris Pennington, Chief Customer Officer, SugarCRM   Emotional intelligence is a crucial aspect of customer communication, and key to deliver exceptional customer experiences (CX). Today, leveraging...

CONSIDERING A CONSUMPTION BILLING MODEL? 3 STRATEGIES TO HELP B2B COMPANIES DRIVE REVENUE AND ENHANCE THE CX

Sean Joyce, CTO, Navint Many B2B businesses are currently evaluating how to shift from a one-time transaction to a recurring revenue model, which commonly includes...

The FTX collapse: Lessons learnt for the CFO

Hartmut Wagner ,CEO of Serrala   ‘A complete absence of trustworthy financial information’ were the words used to describe the cause of cryptocurrency exchange FTX’s demise...

2024 in Fintech: Digital Wallets to soar to $16 Trillion, enabled through Open-API Ecosystems

By Michael Wallis-Brown, Global Head of Mobile Financial Servies, Ericsson In 2024, fintech is in a state of rapid evolution, driven by Digital Financial Services....

Securing the right funding for each stage of business development

Securing the right funding at the right time can be the difference between the success and failure of a new venture. What many entrepreneurs...

WHY YOUR SALES ENABLEMENT ISN’T WORKING (AND HOW TO FIX IT)

The road to a handshake deal is not as smooth as it once was. Now, clients often require more than basic product information from...

Q&A with Kenny Eon, GM and SVP EMEA, Emburse

About: This written Q&A with Kenny will delve into expenses, employee fraud, remote working, the challenges faced by CFOs, and the importance of digital...

A CCM PLATFORM IS CRUCIAL TO YOUR CUSTOMER COMMUNICATION PLANS: HERE’S WHY

By James Hall, Commercial Director, Doxim   Most organisations operating today understand the importance of customer experience. They also know how much of that experience is...

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