Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

BANKING ON AI TO DELIVER FRICTIONLESS CUSTOMER JOURNEYS

Rob Mason, Chief Technology Officer, Applause Banks and financial services companies play their cards close to their chest when it comes to IT, and Artificial...

Synapse Elevates Excel to a New Secure, Scalable, Multi-user, Enterprise Class Budgeting and Forecasting Application

‘Excel with all the creativity but none of the tedious bits’ Synapse today announced the introduction of CloudModeller, a Forecasting and Budgeting application that will...

THE VALUE OF THE CREDIT TEAM IN HELPING TO PREVENT FRAUD

Raymon van Viegen, CFO at Visma | Onguard While bad debt can lead to a range of issues for organisations, unique vulnerabilities can plague certain...

DATA PRIVACY IN AN ISOLATIONIST WORLD

By Rachel Roumeliotis, Strategic Content Director at O’Reilly   We seem to be blasé about our use of personal information in the modern world and share data...

LAST STAGE OF PSD2 IS INCOMING, BUT THE ROAD AHEAD IS STILL FRAUGHT WITH DANGER

Ralf Ohlhausen, Executive Advisor at PPRO and Vice-Chairman of ETPPA   Banks, FinTechs and Third-Party Providers (TPPs) are facing a very steep cliff-edge with the impending...

BOUNCING BACK IN 2021: DIGITAL TRANSFORMATION IS NO LONGER A CHOICE AS DEPENDENCE ON 5G, IOT AND DATA INCREASES IN SOCIETY AND BUSINESS

Ivan Ericsson, Head of Quality Management, Expleo Group Limited   The global pandemic has put enormous strain on businesses and brought into sharp focus the importance of being...

STARTING GLOBAL: WHY INTERNATIONAL BUSINESS PRESENCE IS THE KEY TO POST BREXIT SUCCESS

Will Marwick, CEO of IFX Payments   As the clocks turned 2020 into 2021 the UK left the European Union after 47 years.  The decision divided...

What businesses can learn from athletes

Ben Savage, Sales & Marketing Director, Timico As a nation, we’re more tech-savvy than ever before. Smart watches and hoverboards, Google Glasses and cordless earphones...

YFM BACKS TECH BUSINESS VUEALTA WITH MULTI-MILLION POUND INVESTMENT TO SUPPORT GLOBAL GROWTH

The funding will enable Vuealta’s overseas expansion strategy amid increased demand for business agility and faster time-to-value planning solutions   Vuealta, the connected planning specialist, has...

Businesses must adapt to meet customers’ evolving payment needs

Nathan Shinn, Founder and Chief Strategy Officer, BillingPlatform   From the lingering impact of the COVID-19 pandemic, through to the cost-of-living crisis and rising inflation, this...

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