Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

POST-COVID TRENDS IN DIGITAL TRANSFORMATION: HOW FINANCIAL INSTITUTIONS CAN FACE THE CHALLENGES OF AN EVER-CHANGING CLIMATE.

Business November 6, 2021

By Jennifer Geary, General Manager, EMEA at nCino “The Chinese use two brush strokes to write the word 'crisis.' One brush stroke stands for danger:...

5 Ways To Significantly Reduce Your Business Expenses

Business July 8, 2022

One of the major problems and leading causes of failure among startups and SMEs (small and medium-sized enterprises) is the lack of financial resources....

It’s Time FOR FINANCE BRANDS to PROFIT FROM TALENT-BOOSTING EVPs

Business June 20, 2023

By Richard Barrett, MD + Founding Partner, INITIALS CX With an eye-watering global industry value of $28115tn, and more than 8 million employees in the...

Looking forward to the Insurance Industry in 2024

Banking December 14, 2023

Authored by John Bowers, Actuarial Product Director, RNA Analytics As a new year approaches, and we consider what 2024 has in store for the global...

WEB DEVELOPMENT TRENDS FOR REAL ESTATE COMPANIES

Business December 23, 2021

- Robert Kazmi, Koombea Real estate companies have long relied on their websites to deliver convenience to their users. However, simply sharing property listing information...

CONSIDERING A CONSUMPTION BILLING MODEL? 3 STRATEGIES TO HELP B2B COMPANIES DRIVE REVENUE AND ENHANCE THE CX

Business October 4, 2021

Sean Joyce, CTO, Navint Many B2B businesses are currently evaluating how to shift from a one-time transaction to a recurring revenue model, which commonly includes...

TWO’S A PARTY – WHY COLLABORATION CAN HELP YOU TO AVOID PRIVACY PITFALLS

Business July 22, 2019

Tim Abraham, Director, Second-Party Data, International at LiveRamp More than a year after coming into effect, the General Data Protection Regulation (GDPR) has transformed the data landscape and...

WHY IS PCI COMPLIANCE IMPORTANT IN TODAY’S MARKET?

Business April 23, 2020

Andrew Linn is a Principal Consultant for Security Risk Management (SRM) With the world in a state of economic upheaval as a result of the...

BALANCING THE BOOKS ON DELIVERY – THE RIGHT APPROACH FOR RETAILERS

Business June 20, 2019

Dan Ennor, Commercial Director at Global Freight Solutions A clear and well-prepared delivery strategy can be the stepping stone for retail growth; gaining and retaining customers...

WHY PRACTICES NEED TO EMBRACE CHANGE TODAY TO SHAPE THE BUSINESS OF TOMORROW

Business June 25, 2019

Jennifer Warawa, EVP Partners, Accountants & Alliances at Sage Accountancy is a venerable old profession. Since mankind first worked out how to exchange goods and services...

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Why financial services can’t afford to be AI-bullish and IT-blind

Shaping the future of UK retail payments

How the MFS collapse questioned visibility within fraud investigations

Why connecting supply chain data should be a CFO’s main priority

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The quiet churn problem hiding in your customer communications