Business

Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...
Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...
Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...
Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...
Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

How to Navigate Headwinds & Market Challenges – According to Financial Services Marketing Leaders

Business
By Patrick Kampff, Strategy Director and Mick Smyth, Senior Strategist, Siegel+Gale   Brands have been helping consumers to navigate a variety of challenges since the outbreak...

ANALYTICS WILL REJUVENATE FINANCIAL SERVICES AFTER THE DEATH OF THIRD-PARTY COOKIES

Business
Dave Hendry, Regional Sales Director, Fanplayr   The decision by Google and the other major browser companies to axe third-party cookies deserves close attention from financial...

NOW’S THE TIME FOR THE INFRASTRUCTURE SECTOR TO GET IR35 RIGHT

Business
Matt Fryer, Head of Legal Services at Brookson Legal   The Government’s recently announced £650bn programme of infrastructure works is a welcome boost as we emerge...

TACKLING COMPLEXITY IS THE KEY TO MASS ADOPTION OF ENTERPRISE BLOCKCHAIN

Business
Charley Cooper, Managing Director at R3   Complexity is the enemy of adoption in technology. Most of the technologies that have become ubiquitous in our personal...

Improving Customer Experience with Self-Service and Automation

Business
Digital transformation has revolutionized the way people discover new products, share information, and communicate with each other and with the brands they love. Consumers are...

Object Recognition for Price Matching

Business
Author: Aleksandras Šulženko, Product Owner at Oxylabs   Pricing intelligence rests on two foundational principles: product and price matching. Extracting the latter data is mostly relatively...

REDUCE CUSTOMER DISPUTES WITH DATA TRANSPARENCY

Business
By Gabe McGloin, Head of Business Development EMEA at Verifi   The digitisation of commerce has escalated the need for card-not-present (CNP) businesses to bring proactive...

Why cloud technology will aid SMEs in being ready for a recession

Business
By Damian Hanson, Co-Founder & Director of CircleLoop   The state of the UK economy has been brought to light in the news by reports of...

Mobile wallets accelerate financial inclusion across Africa

Banking
El Hadji Malik Seck, Ria Money Transfer’s Managing Director Africa   Without a doubt, technology in general has made many of our lives easier and more...

HOW BRANDS CAN CAPITALISE ON NEW CONSUMER HABITS POST-LOCKDOWN

Business
Reaching major milestones in life, like an important birthday or buying a first house tends to disrupt our regular habits, and often results in...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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