Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

REVIEWING YOUR MEDICAL SCHEME OPTIONS FOR 2021

By Annelé Oosthuizen, branch head at Alexander Forbes Health   The year has posed many uncertainties and now, without knowing what the future holds, private medical...

Summiting the peak of peak performance 

Tony Allen – CTO, Recurly It’s no longer controversial to say we live in a digital world - it’s a fact. Each year technology becomes...

What Does The Industry Really Think About Variable Recurring Payments (VRPs)?

Author: Charles Damen, Chief Product Officer, Token   Variable Recurring Payments (VRP) are a major step forward for payments and the wider Open Banking movement.  In July...

Three ways Microsoft Copilot can drive performance in the financial sector

Kyle Hill, Chief Technology Officer at digital transformation company and Microsoft Services Partner of the Year ANS, explores the three key ways Microsoft Copilot...

HOW MILLENNIALS CAN GET AHEAD WITH THEIR MONEY

Granville Turner, Director at company formation specialists, Turner Little.    Millennials are often painted as globe-trotting creatures that spend more money on avocadoes than their future....

Finance sector is turning to conversational AI to improve customer experience and business function

By Rajasekar Sukumar, Senior Vice President & Head of Europe, Persistent Systems When it comes to the finance industry, money talks. But so does an...

DIVERSITY INCREASES PROFITABILITY

By Jo Harris, Sales Director, Siemens Financial Services, UK Commercial Finance   The current gender imbalance in business is glaring. Only five of the FTSE 100...

How to Navigate Headwinds & Market Challenges – According to Financial Services Marketing Leaders

By Patrick Kampff, Strategy Director and Mick Smyth, Senior Strategist, Siegel+Gale   Brands have been helping consumers to navigate a variety of challenges since the outbreak...

What are the Different Methods of Business Valuation?

When you want to buy or sell a business, how do you know how much it’s worth? The value of any business can be...

DIGITALIZATION IS RAPIDLY ALTERING THE WAY BUSINESS OPERATES, AND IT IS VITAL THAT COMPANIES KEEP UP WITH THE PACE OF CHANGE

Dr Susanna Takkunen from Aalto University Executive Education, and Principal Director at Accenture   When I started my career in the late 90s as Assistant Brand...

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