Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

How accountancy businesses can tackle AI job anxiety

By Alan Myers, Senior Regional Director and accountancy recruitment expert at Reed   In the age of artificial intelligence (AI) it is inevitable that businesses have...

6 STEPS FOR BUSINESSES TO ENSURE THAT THEY ARE DATA COMPLIANT

By Alex Hazell, Acxiom UK head of legal Data compliance can be a complex – and ever changing – consideration for marketers in all sectors. And...

Why Legacy Platforms Pose a Risk to Your Business

Martijn Groot, VP of Product Management, Asset Control   According to a 2017 study, 31% of an organisation’s technology is made up of legacy systems. There are...

Navigating VAT in the Digital Age – How should businesses prepare? 

By Mariana Príncipe, Senior Director/Head of Compliance, VAT Compliance, Consulting and Recovery, Ryan In response to the pressing challenges posed by the digitalisation of the...

The Role of Technology in Unifying Africa’s Capital Markets

Eugene Tawiah CEO and co-founder of SecondSTAX Can you elaborate on the current state of African capital markets and the challenges they face in terms...

BEYOND THE PANDEMIC: WILL COVID-19 PERMANENTLY CHANGE THE WAY WE PAY?

Danny Chazonoff, Chief Operating Officer, Paysafe   The impact of the pandemic on consumer payment preferences The payments landscape has evolved rapidly during the past 18 months....

Why the lack of quantum cybersecurity skills is a powder keg

Nils Gerhardt , Chief Technology Officer Utimaco   There is a clear shortage of trained cybersecurity professionals and a need to close the gap. Although there...

How should businesses use AI in sales? Can AI improve sales learning and customer relationship-building?

By Winnie Palmer, EMEA Head of Marketing at Seismic   ChatGPT sparked waves of interest in the business world, highlighting the transformative potential of AI. Since...

The foundations for Gen AI success in financial services

By Kshitij Jain, Head of Analytics for the UK and Europe at EXL   Since the release of Chat GPT earlier this year, generative AI...

HOW TO STAY UP TO DATE WITH CHANGING BUSINESS AND IMMIGRATION LAWS

Immigration reform is one of President Joe Biden’s top priorities. His intentions will significantly affect green card availability, job prospects, and citizenship potential for...

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