Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

How fintech is key to empowering climate action

Attributed to: Rory Spurway, CEO & Founder of CarbonPay   As human activity continues to have a significant impact on the climate in unprecedented ways; particularly...

WHAT SORT OF BUSINESS DO YOU WANT TO BE?

By: Simon Axon, EMEA Financial Services Industry Consulting Director at Teradata   The COVID crisis has catapulted banking into its digital future. Many of the forced changes...

Decentralisation: dream or reality?

  Eli Rosner, Chief Digital Officer at Finastra Decentralisation aims to spread, not concentrate, power, governance and authority. So, are we on the cusp of a...

How FS organisations can utilise data to boost customer experience

Charles Southwood, Regional VP and GM – Northern Europe and Africa at Denodo We’ve all heard the age-old adage “the customer is always right”. It insinuates...

WHY ‘DYNAMIC CAPACITY’ IS KEY TO INVESTORS’ ABILITY TO PREDICT A FIRM’S FUTURE PERFORMANCE IN 4IR

by Stephen Wyatt is published by Kogan Page   In 2015 the World Economic Forum (WEF) seized on the phrase the 4th Industrial Revolution (4IR). 4IR...

LAST DAYS OF LIBOR? WHAT ASSET MANAGERS AND FUND ADMINISTRATORS SHOULD DO NEXT…

By: Sern Tham, Product Director, Temenos Multifonds   The replacement of LIBOR with new reference rates in 2021 is not a simple substitution – existing valuation...

EFFECTIVE LEADERSHIP FOR MANAGING A REMOTE WORKFORCE NOW AND IN THE FUTURE

As the leader of a FinTech that operates in the UK, US, Australia and Poland, Quint Group’s CEO Greg Cox is no stranger to remote-working. Here...

Spring is coming for real estate registration in Israel

By Adv. Lee Maor   Israel may be the “Start-up Nation” and a world-renowned center of technological innovation, yet for many years the procedures and conduct...

AI-driven open-source intelligence: A key tool for strengthening due diligence in banking

by David Janson, Senior Director of Sales, Fivecast The financial sector's compliance and risk-management efforts in the UK and beyond face increasing pressure due to...

MITIGATING OPERATIONAL RISK FROM SPREADSHEETS: BUSINESSES MUST TAKE CONTROL

Christopher Burke, CEO, Brickendon   What do accountants, risk professionals and finance modellers have in common? Their perpetual love for spreadsheets. If you ever speak with...

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