Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Why anti-money laundering should be a business priority for financial services

Simon Luke, UK Country Manager, First AML   In a recent survey, we discovered that the majority (57%) of financial services professionals are only ‘somewhat confident’...

THE POWER OF PAYMENT METHODS: WHY ONLINE RETAILERS MUST ADDRESS THE CHECKOUT PROCESS

Jack Ehlers, Director of Payment Partnerships at PPRO   The retail industry has dramatically changed and continues to do so at a rapid pace. The days of...

SPINR LAUNCHES, BRINGING A NEW ERA OF DATA MANAGEMENT TO SMES IN FINANCIAL SERVICES

Cloud-based data and API integration platform SPINR launches, helping smaller businesses unlock the value hidden in their data SPINR was formed from the successful...

TOUGH TIMES CALL FOR TOUGH ACTION – HODL!!

By Katharine Wooller, Managing Director, Dacxi UK and Ireland   Crypto has had a very odd few weeks; Bitcoin, the posterchild, corrected a whopping 46% in 13...

2024: Digital transformation’s ‘big bang’ moment?

By Frode Berg, Managing Director – EMEA, Provenir   Today’s financial services industry is defined by rapid technological advances and a fast-evolving regulatory ecosystem that’s...

How Strong Customer Authentication can Prevent Cart Abandonment

Sham Careem, Telecom Solutions Consultant, Infobip   In 2020-21, UK residents and businesses lost over £2.5bn to fraud and cyber-crime. While the cumulative figure is startling,...

IT’S TIME TO RECOGNIZE USER NEEDS AND SECURE THEM

A survey of over 500 financial services IT professionals across six countries in North America and Europe revealed that IT has little confidence in...

Finance brands need a new approach in the Privacy-first era

By Richard Wheaton, UK MD of global data company fifty-five   Trust is a brand value that pertains to every industry, but for banks, insurers and...

CFO.21: A STRATEGIC PARTNER AND ENABLER OF DIGITAL TRANSFORMATION

- Marieke Saeij, CEO at Visma   The data and knowledge that financial professionals have is becoming increasingly important for entire organisations. Certainly now that there...

How to Grow a Small Business

Starting a small business is never an easy task. However, growing that business to become successful and sustainable is an even greater challenge. The...

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