Business

Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...
Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...
Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...
Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...
Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

LEVELING THE PLAYING FIELD ON DATA-DRIVEN INTELLIGENCE: IMPROVED ACCESS AND SMARTER IMPLEMENTATION TO DRIVE GREATER VALUE FOR BUSINESSES

Business
John Callan, Senior Director at Coupa   Procurement is a vital component to any successful business, much like the deal closing sales teams working on the...

The right processes are the heart of revenue growth

Business
Structure is vital and, right from the start, you should build cadence into your processes to keep focus on the prize: revenue growth. By Kathleen...

THE DEMAND FOR BETTER B2B PAYMENTS

Business
By Brandon Spear, CEO, TreviPay   Business-to-consumer (B2C) payments started adapting to digital processes when consumer shopping habits began shifting to e-commerce. And, while there have...

ADAPTING AND MAINTAINING EMPLOYEE ENGAGEMENT IN TIMES OF UNCERTAINTY

Business
By Nicole Sahin, CEO and Founder of Globalization Partners   Although it’s difficult to know the exact size of the global financial services market, it is...

Automation – the key to ensuring your organisation survives tough times and thrives

Business
By Paul Sparkes, Commercial Director   Business is going to get tougher Your cashflow is under increasing pressure. The very lifeblood of your organisation is under threat....

HOW TO PROTECT SENSITIVE CLIENT AND CUSTOMER DATA IN 2021

Business
Driven by myriad documentaries, high-profile leaks, and the 2018 implementation of the GDPR, public awareness of online privacy matters has risen dramatically in recent...

Hybrid Intelligence – The only way to face the problems of the future

Business
Author: Prof. Dr. Iris Lorscheid, Vice-Rector Research and Professor of Digital Business and Data Science Computer Science at the University of Europe for Applied...

GENESYS NAMES NEW CFO TO DRIVE NEXT PHASE OF RAPID GROWTH

Business
Finance executive Brian Swartz joins customer experience leader to propel cloud business forward   Genesys®, the global leader in cloud customer experience and contact centre solutions, announced Brian Swartz as...

APPRECIATION (80%) MORE IMPORTANT THAN SALARY (58%) TO EMPLOYEES’ HAPPINESS

Business
Construction & manufacturing workers top the Workplace Happiness League Table – Retail workers are the least happy    On International Day of Happiness, a new nationwide...

Ransomware chokes COBRA: How AI-powered data analysis can support financial services’ plight

Business
By Toby Butler, Financial Crime Solutions Manager at Ripjar   Ransomware attacks are on the increase in the United Kingdom. Most of the British Government’s COBRA...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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Why financial services can’t afford to be AI-bullish and IT-blind

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