Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

WHY AUTOMATING CAN FUTURE PROOF YOUR BUSINESS

By Ryan Demaray, Managing Director SMB EMEA at SAP Concur   Every business has administration duties that can be considered mundane and time consuming  but are...

TOP TIPS TO MAKE HEADLESS CMS LESS SCARY FOR BUSINESSES THIS HALLOWE’EN

NEWCASTLE-headquartered digital product design company Shout Digital has come up with some top tips to make headless CMS less scary for businesses this Hallowe’en. While headless CMS...

THE THREE AGES OF DIGITAL BUSINESS

Adam Prince, VP Product Management, Sage   Businesses, like people, grow up. From start-up to funding rounds to mid-market stability, their needs change as they evolve....

SIX STEPS TO BUSINESS HAPPINESS

BUSINESS happiness can come in all shapes and sizes and the key to achieving happiness within your SME is having a BHAG; a big...

“CAN I PLEASE SPEAK TO SOMEONE?” WHY BUILDING RELATIONSHIPS IS STILL CRUCIAL IN DIGITAL PAYMENTS

Pat Bermingham, CEO, Adflex   While payments technology is removing barriers and streamlining processes across the board for B2B merchants, building professional relationships is still well...

WHY ARE SO MANY BUSINESSES STILL MANAGING THEIR FINANCES WITH A SPREADSHEET?

Philip Brennan, Managing Director of BusinessComparison   Self-employment is rising every year in the UK - the latest data shows that the number of people...

The Problem with Digital Transformation

Daren Rudd, Head of Business, Technology and Innovation Consulting, Insurance, CGI UK   The pressure on business leaders to digitally transform their businesses is unrelenting. However,...

THE ROLE OF THE CFO IN ILLUSTRATING THE SUCCESS OF DIGITAL TRANSFORMATION

Tim Scammell, Finance, Treasury and Risk Solutions at SAP   It’s no secret that there are changes occurring within the modern corporation. While roles were evolving...

How procurement has become the driving force in helping finance organisations to innovate

By Alex Saric, smart procurement expert, Ivalua The need for organisations to innovate quickly has never been greater, with customers now expecting organisations to regularly deliver...

OVER HALF OF MILLENNIALS WANT TO USE MOBILE FOR ADMIN, WITH ONLY 35% OF BUSINESSES CATCHING ON

Organisations struggling to digitise as 46% of employees find pen and paper simpler to use   Workers haven't realised the advantages of mobile, with 91% still...

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