Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

BEATING THE JANUARY BLUES

By Rick Smith, Managing Director of Grimsby-based insolvency specialist Forbes Burton   Once the partying and excesses of the festive season come to a halt,...

USING TECHNOLOGY TO FIND BUSINESS INVESTMENTS

When it comes to financing your business, there are many different funding sources you can turn to. With many of the best deals to...

UK small businesses lack individuality

Out of the 5.7 million private businesses registered in the UK, 96% of them are classed as micro businesses employing nine people or less....

THE FUTURE OF REGULATION IS UNFOLDING IN YOUR UNSTRUCTURED DATA

By Simon Cole, CEO at Automated Intelligence.   When you picture the future of finance, what do you see? The end of bricks and mortar banking? A cashless...

NUCLEUS RESEARCH IDENTIFIES MORE THAN 72 MILLION WORKERS INVOLVED IN BUSINESS PLANNING WORLDWIDE

Connected Planning offers knowledge workers around the world better support for strategic planning, resulting in worker efficiency and business agility Anaplan, Inc. (NYSE:PLAN), a pioneer in...

Heads you win, tails you win–micro-segmentation in banking for high impact promotions and offers

By Suman Mandal, Vice President - Banking Solutions Group, VirtusaPolaris  As banks take the digital route, sometimes even “digital only” approaches, traditional means of reaching out...

HOW TO FREE YOURSELF FROM BUSINESS ENERGY DEBTS

Businesses face plenty of challenges in the current economic climate. They need to ensure they remain competitive enough to attract new customers and clients...

A THIRD OF UK BUSINESSES OFFER NO EMPLOYEE TRAINING OR DEVELOPMENT TIME

A quarter (25%) of office workers invest no time in learning new skills or further education to enhance their professional life, according to new...

CONSIDERING ACCOUNT-BASED TICKETING? HERE’S 5 THINGS YOU SHOULD KNOW…

Myung-Hwa Calais, Director of Transport Unit at FIME Account-based ticketing, or ABT, is high on the transport industry’s agenda. It offers travelers choice and flexibility...

COVID-19 AND NEGATIVE INTEREST RATES – A PERFECT STORM

Katharine Wooller, Managing Director, Dacxi, UK and Ireland   Last week it was reported that the Bank England is engaging with the regulator on bombshell negative...

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