Business

Stablecoins and the New Boundaries of Private Money

Stablecoins are private financial products, but their consequences are becoming increasingly public. As their use expands across payments, savings and international transfers, the debate can no longer focus exclusively...

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

PUTTING YOUR RIGHT FOOT FORWARD – THE FUTURE OF BRANCH FOOTPRINTS IS IN THE DATA

- Tony Farnfield, Partner at BearingPoint   Earlier this year TSB announced that most of its Scottish branches will only open for two or three days...

THE INTERNET VS MARKETING… ARE MARKETERS PLAYING A LOSING GAME?

Richard Foster, UK managing director, LiveRamp   The rapid pace at which the internet has developed over the years has meant that the marketing industry is often...

What do the banking outages of 2025 teach us?

By Steve Rackham, CTO of Financial Services at NetApp The House of Commons’ Treasury Select Committee recently revealed that the UK’s leading banks and building...

USING ANALYTICS TO CHEAT TO SECURE THE ONE RESOURCE THAT MONEY CAN’T BUY

By Avtar Dhillon, Director, Business Value Consulting, ThoughtSpot   “It’s not that we have little time, but more that we waste a good deal of it”...

DELIVERING SUCCESSFUL IT SYSTEMS THROUGH THE POWER OF PARTNERSHIPS

By Mike Smith, Executive Director, Virgin Media Business (Direct)   Is there anything more frustrating than finding out your bank account is unavailable due to a technical...

The Shift to Perpetual KYC Drives 2025’s Risk-Based Management Approach

By Adam McLaughlin, Director - Global Head of Financial Crime Strategy & AML SME at NICE Actimize 2024 was the year perpetual KYC gained significant...

Company culture matters – more than we think

By  Anne De Kerckhove, CEO at Freespee Recent research has confirmed what many business leaders already suspected to be true: company culture really does matter. The Culture...

PEOPLE CONTRIBUTE MOST VALUE TO BUSINESSES, SAY SMES

SMEs in the UK and Ireland believe that people are the most important factor in their success, according the most recent Close Brothers Business...

SMALL BUSINESS CAN FLOURISH IN A DOWNWARD ECONOMY

Many countries across the world but specifically in Africa are diversifying from traditional sources of income and entrepreneurship is increasingly seen as a key...

HOW BOARDS SHOULD BE THINKING ABOUT CYBER RISK DURING THE M&A PROCESS

By Jake Olcott, VP of Government Affairs, BitSight   Data breaches are a constant in today’s headlines, but in recent years the risk has been front and...

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