Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

END OF AN ERA OF CHEAP MONEY

Professor Milos Petkovic, PhD Lecturer at Berlin School of Business & Innovation   Prior to 2022, the global financial market was characterized by the prevalence of...

A GLOBAL ESG STANDARD IS ON THE HORIZON. IS UK INDUSTRY READY?

Richard Wall is the Founder and CEO of Emex, which provides ESG and EHS software solutions to businesses    Fifteen years ago, the UN introduced six...

THE RISE OF AI AND ITS IMPACT ON THE MOBILE WORKFORCE

By Leigh Moody, Managing Director at SOTI UK   The rise in automation - particularly automation powered by artificial intelligence (AI) - is having a ripple...

EBA stress test: Use AI to prepare against Brexit shock – SAS

Lee Thorpe, head of risk business solutions, SAS UK & Ireland   “With Brexit just around the corner, it’s good to see that the banking sector...

SME WORK-LIFE BALANCE IMPACTING PERSONAL RELATIONSHIPS

Financial services SMEs lacking support necessary to achieve a healthy work-life balance   Almost 90% of financial services business owners admit that they worry their work-life...

ARTIFICIAL INTELLIGENCE CAN SOLVE THE LATE PAYMENT PROBLEM – BUT ONLY IF GOVERNMENT AND BUSINESS WORK TOGETHER

Paul Christensen is the CEO of Previse, the AI fintech that gets suppliers paid instantly.   If 2020 was the year the world moved from paying...

What’s next for payments in AR, VR, and the Metaverse

With the last few months seeing some rapid developments in new consumer tech, Rob Gatto, Chief Revenue Officer at Paysafe discusses the current state...

MIMECAST CEO UNVEILS VISION FOR FUTURE OF EMAIL SECURITY AT CYBER RESILIENCE SUMMIT

Organizations Need to Expand from Perimeter Email Security to Pervasive Email Security to be Resilient in the New Digital Risk Reality Mimecast Limited (NASDAQ: MIME), a...

COVID-19 AND REPUTATION: A NEW REALITY FOR BUSINESS?

By Alberto Lopez Valenzuela, Founder and CEO, alva, and author of The Connecting Leader   While there is much talk of the world “returning to normality” with...

Embrace Edge AI Now to Harness the Power of Artificial Intelligence

By Andre Reitenbach, CEO, Gcore   Artificial Intelligence (AI) is a hot topic and enterprises across all sectors are seeking ways to harness its potential. Unlike...

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