Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

In the Era of Consumer Duty, Financial Firms Must Harness Data Driven Insights to Better Understand Their Customers

Derek Boorsma, Head of Financial Services, UK&I at Celonis   The Financial Conduct Authority (FCA)’s Consumer Duty standards have marked a seismic shift in the way...

Why manufacturers are turning to AI to transform processes

By Grace Nam, Strategic Solutions Manager at Laserfiche Much of the manufacturing industry continues to rely on traditional ways of handling data and documentation, with scattered technology...

Adapting to the latest DORA guidelines with a strategic approach

Giles Inkson, Director of Services EMEA, NetSPI With the release of the second, and hopefully final, batch of policy products under DORA, financial institutions face...

MIDLANDS ACCOUNTANTS SAY TAX RELIEFS CAN HELP WITH SPIRALLING COSTS OF LIVING

A leading Midlands accountancy firm has shed some light on tax reliefs that businesses and individuals could make use of in light of the...

What banks and PSPs need to do in 2024 to enable seamless payments

Eimear O’Connor, Chief Product Officer, Form3   We’ve seen significant improvements in payment services over the course of 2023 as many financial institutions continue with their...

How can businesses handle the heat of geopolitical flashpoints?

By Elise Donovan, CEO of BVI Finance Navigating the turbulence of the current geopolitical and macroeconomic environment has become a daily challenge for businesses operating...

Win the race: How businesses can stay ahead of security threats 

Michael Armer, CISO at RingCentral Research shows that in 2023, one in five UK organisations experienced a data breach accident once a month. A further...

It’s time to get serious about international identity verification

By Nicola Gifford, General Counsel, SmartSearch In an increasingly globalised business environment, the ability to effectively verify the identity of international clients is paramount. This...

How can SMEs attract and retain the right talent during an economic downturn?

By Stefano Maifreni, Founder and CEO of Eggcelerate   Are the brightest people always attracted to large enterprises? And if so, how do smaller companies stand...

Sustainability: The Next Driver of Corporate Growth

Clare Calderan, Associate Professor, Finance and Accounting, highlights the game-changing role of IFRS S1 and S2 in supporting sustainability as a strategic advantage Finance leaders...

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