Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

When AI goes awry; five digital transformation mistakes to avoid

Business August 16, 2023

Jonathan Rosenberg, CTO and Head of AI at Five9 Why is AI adoption becoming so popular, and what do leaders need to keep in mind when...

Navigating Operational Resilience Regulation in Cloud Computing

Business June 18, 2025

By Sean Tilley, Senior Director of Sales EMEA at 11:11 Systems The rate of adoption for cloud computing has grown steadily across many industries, driven by...

Why are so many businesses tolerant to risks regarding indirect tax compliance?

Banking December 22, 2023

Peter Boerhof, Senior Director VAT In today's interconnected world, businesses are embracing cross-border trade like never before. Advancements in global commerce and social media have...

Are financial institutions ready for DORA?

Business March 3, 2025

DORA isn’t just about regulatory compliance; it’s a unified framework for ensuring businesses can adapt, recover, and thrive amid unforeseen challenges. DORA is a...

Retaining Property Investment Amidst Turbulent Times

Business June 15, 2023

By Gavin Gleave, CEO of fu3e. The real estate sector is looking beyond what it perceives to be cyclical headwinds - rising interest rates, declining...

How scaling agility can help mortgage lenders thrive in a tough economy

Business January 18, 2023

By Angus Panton, Director of Banking and Financial Services at Expleo During periods of economic uncertainty, speed and agility plays a major role in a...

The global stock markets will be volatile in 2023 – how can investors and fund managers navigate it?

Business December 8, 2022

Kar Yong Ang, Financial Markets Analyst, OctaFX It has been a dizzying year for the stock market, between global uncertainty, high inflation, and rate hikes....

The problem of marketing for financial services brands

Business March 29, 2024

Kirsty Sharman is a referral marketing expert and founder of Referral Factory, which provides easy-to-use, plug-and-play referral software to help businesses of all kinds...

How risk managers are using AI to ease the compliance burden

Business August 28, 2024

Author: Joel Lange, EVP & General Manager of Dow Jones Risk & Research The task of regulatory compliance has become a formidable challenge for global...

Technology’s Role in Transforming Insurance: From AI to Cyber Risk

Business January 22, 2025

Authored by Samiul Chowdhury, Principal Actuarial Consultant, RNA Analytics The insurance industry is undergoing a significant transformation, driven by rapid advancements in technology. From property...

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Business

Why financial services can’t afford to be AI-bullish and IT-blind

Shaping the future of UK retail payments

How the MFS collapse questioned visibility within fraud investigations

Why connecting supply chain data should be a CFO’s main priority

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Payments are now a boardroom issue: Why businesses need a multi-rail cross-border strategy

The cost of delayed action – why sustainability is now a financial priority

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4 Simple Ways Growing Companies Keep Control of Operating Costs

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The quiet churn problem hiding in your customer communications