Corbb O’Connor, Director of Accessibility Advocacy, Level Access
Financial institutions have invested heavily to strengthen customer authentication in recent years, but in doing so, they’ve inadvertently created accessibility barriers for...
Derek Boorsma, Head of Financial Services, UK&I at Celonis
The Financial Conduct Authority (FCA)’s Consumer Duty standards have marked a seismic shift in the way...
By Dr Lee Eccleshare, AMPLYFI
Outreach opportunities for financial services firms often arise from market signals, such as rumours of mergers and acquisitions. However, the...
Barley Laing, the UK Managing Director at Melissa
Having bad customer data – databases where customer data is inaccurate, incomplete inconsistent – causes huge issues...
Kirsty Sharman is a referral marketing expert and founder of Referral Factory, which provides easy-to-use, plug-and-play referral software to help businesses of all kinds...
Authored by Samiul Chowdhury, Principal Actuarial Consultant, RNA Analytics
The insurance industry is undergoing a significant transformation, driven by rapid advancements in technology. From property...
Eimear O’Connor, Chief Product Officer, Form3
We’ve seen significant improvements in payment services over the course of 2023 as many financial institutions continue with their...
As AI-powered fraud grows more advanced, financial institutions are increasingly expected to move beyond rule-based systems and embrace adaptive, real-time intelligence – or risk...
Clare Calderan, Associate Professor, Finance and Accounting, highlights the game-changing role of IFRS S1 and S2 in supporting sustainability as a strategic advantage
Finance leaders...