Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

How AI is changing the financial services game

By Dr Lee Eccleshare, AMPLYFI Outreach opportunities for financial services firms often arise from market signals, such as rumours of mergers and acquisitions. However, the...

2025 Predictions – Navigating Through the Challenges and Opportunities Ahead

Alasdair Anderson, VP of EMEA at Protegrity As we enter 2025, the global economic landscape remains a mix of challenges and potential shifts that will shape...

Fitting Square Pegs in Round Holes: AI and Chatbots Reshaping Derivative Knowledge

Jacob Ullman, Associate Product Manager at Acadia   In the world of technological evolution, one force undeniably stands out: Artificial Intelligence (AI). This formidable field of...

How to deliver effective sanctions screening amid growing FCA concerns

 By Barley Laing, the UK Managing Director at Melissa   Worryingly, the FCA has recently found many of those in financial services wanting with their sanctions...

The cyber resilience of financial institutions: just sandcastles built on quicksand?

By: Andy Norton, European Cyber Risk Officer at Armis January 2025 marks the EU’s Digital Operational Resilience Act (DORA) deadline. Despite it having been on...

How CFOs can maximise the potential of AI

By Thomas Sutter, Industry Director, Finance & Global Solutions, Oracle NetSuite Following countless years of discussing the potential impact of artificial intelligence (AI) and machine...

Avoid these 4 costly mistakes when sending money abroad

When transferring money internationally, whether for business or personal reasons, it's crucial to be aware of the potential pitfalls that can lead to costly...

Everybody wins with new Consumer Credit regulations as borrowing soars

By Mike Ward, Executive Chairman of Armalytix   Why the FCA’s new regulations for the consumer credit sector are a win-win situation for lenders & borrowers...

How is AI boosting diversity & inclusion and changing job roles in corporations by removing language barriers

By Jess O'Dwyer, general manager for Europe at Pocketalk The fast-paced, ever-evolving field technological change and digital transformation that is sweeping through modern workplaces keeps...

Future-proofing global finance: How blockchain-backed tokens unlock capital access in the Global South

By Jean‑Marc Bourreau, Co‑Founder of The Afrik Foundation As the world pivots toward the dual imperatives of green-energy investment and digital transformation, traditional banking models face...

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