Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Cyber Insecurity in Finance: Why Digital Resilience Must Become a Boardroom Priority

By Chris Dimitriadis, Chief Global Strategy Officer, ISACA Recent cyber attacks on major UK retailers have made national headline news, giving business leaders a wake-up...

Taming the ‘new wild west’: how biometrics can help the ECB deliver a secure digital euro

By Vince Graziani, CEO, IDEX Biometrics   Interest and acceptance of crypto and digital currencies are increasing, with national media, institutional finance, and even government circles...

ARE WE FINALLY AT THE BEGINNING OF THE END? UK SMB SURVEY INSIGHTS, DECEMBER 2020

By Chris Angus, Senior Director, 8x8.   Small businesses have faced a year of uncertainty, but with news of a vaccine coming to the UK, they...

Think locally, scale globally: Preparing your business for expansion 

Simon Ellis, Head of Operations, EMEA at Airwallex  In today's interconnected world, the path to global expansion for businesses has never been more attainable. Those...

DISRUPT TO SURVIVE IN FINANCIAL SERVICES, BUT BEWARE: YOUR TEAM MUST BE IN SHAPE FIRST

Michael Chalmers, MD EMEA at Contino   COVID is forcing extraordinary change in the financial services industry. It’s happening fast, already uprooting insurance, transforming payments and changing...

Mobile Fintech: Growth, Impact and Predicted Trends

By Alexandre Pham, Vice President, EMEA at Adjust   2021 saw another transformative year for the fast-moving world of app marketing, as the accelerated shift towards...

Revolutionising Online Banking: The Power of Seamless UX and CX

 By Matt Iliffe, CEO of Beyond.   In today's digital age, the banking landscape has evolved significantly, and having a strong online presence has become essential...

ESG Ratings

By Hitesh Patel is Consulting Partner within the Banking, Financial Services, and Insurance practice at TCS in London Introduction The relative immaturity of the ESG ratings...

ETRADING SOFTWARE AND ARTIS HOLDINGS LOANS ELECTRONIC PLATFORM OPEN FOR BUSINESS

The Bids Wanted in Competition (BWIC) process completes on the WIC trading platform   Etrading Software, the independent, global provider of technology-led solutions designed for financial...

How to be more financially savvy this tax year

To be bylined to Mike Barrow, financial coach at Claro Money   April marks the start of the new tax year, and now is the perfect...

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