Business

Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...
Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...
Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...
Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...
Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Cybersecurity’s Looming Threats and Solutions

Business
By Dr. Hamed Taherdoost, Associate Professor, University Canada West “Staying ahead in cybersecurity means not just understanding the threats of today, but proactively anticipating those...

Lawyer Misuse of AI is Incurring Personal and Professional Risk

Business
Should we feel sympathy for solicitors being struck off for their use of AI? With no regulatory guidance, no formal education and a tech...

Navigating DORA: A framework for cloud resilience and compliance

Business
By Dirk Alshuth, Cloud Evangelist at emma – the cloud management platform The cloud is increasingly integral to business operations, with 17% of financial institutions...

Preparing for the Quantum leap and its impact on encryption

Business
It's fair to say that we are living in an exciting time; a time when Quantum computers become the next wave of technology to...

Innovation needs to be front and centre of the British economy – Sunak’s spring statement does not go far enough

Business
By Mike Rhodes, CEO of ConsultMyApp   This week, Rishi Sunak unveiled the contents of his Spring Statement in the House of Commons.  Amongst other measures,...

Revenue and reputational risk: The cost of payment outages 

Business
By Martin Bradbury, Regional VP, UK&I, at Dynatrace.   The ongoing wave of outages impacting UK household retailers and banks is a stark reminder that payment...

Containing the sprawl of CX tech

Business
By Ganpath Thanumoorthy, SVP Customer Experience, Firstsource   Why customer experience design is the natural remedy for the tech hype in Financial Services It doesn’t take much...

What are the biggest challenges that financial institutions face when it comes to using analytics, and how can they be overcome?

Business
By Sophie Dionnet, General Manager Business Solutions, Dataiku   Financial institutions are data-driven by nature. All their core processes — including customer suitability assessments, credit allocation...

How Financial Institutions Can Combat Identity-Based Threats and Strengthen Cybersecurity

Business
By Jason Morano, CCSP, Security Engineer at Quest Software In the face of escalating cyber threats, financial institutions are under increasing pressure to protect sensitive...

Taking advantage of payment data monetisation the right way

Business
Boris Bialek, Global Head of Industry Solutions, MongoDB   We live in a global economy that is driven by data, more specifically payment data. Payment data...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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