Business

Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...
Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...
Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...
Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...
Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Five steps for getting compliance right

Business
 Troy Fine, Director, Risk and Compliance, Drata   With the accelerating pace of regulatory change and operational resilience policies, organisations of all industries, including fintech, are...

Ticketing modernization: the key success factors for an outstanding deployment

Business
Arnaud Depaigne, Product Manager, Smart mobility, Fime   Technology has transformed the way we pay, and transport ticketing has been an integral part of this journey....

Responsible AI, Sustainable Finance and Sustainability

Business
by Simon Thompson. In recent years, rapid advances in machine learning, deep learning, neural networks and large language models have accelerated the development of powerful...

How will leadership look different in 2023?

Business
Charlie Stainforth - Founder and CEO at Circl   Individual leaders and companies are still, understandably so, trying to wrestle with what the defining leadership norm...

LDTI heralds new dawn for carriers

Business
Authored by John Bowers, Actuarial Product Director, RNA Analytics   In a very short time, the re/insurance industry will reach the implementation deadline for one of...

Car Finance Mis-Selling: Is This the New PPI Scandal of 2025?

Business
Millions of UK drivers risk having unknowingly overpaid for their vehicles due to a major mis-selling scandal in the car finance industry. Described as...

Why financial institutions must prioritise contact data quality if serious about fraud prevention

Business
By Barley Laing, the UK Managing Director at Melissa According to Nasdaq’s 2024 Global Financial Crime Report $3.1 trillion of illicit funds flowed through the...

Overcoming the moat: Fostering an innovative AI industry

Business
Victor Botev, CTO and co-founder at Iris.ai   In recent years, Artificial Intelligence (AI) models have undergone remarkable advancements, with smart models tailored to specific use cases...

The Business Benefits of Smarter Vehicle Management

Business
Businesses that rely on vehicles face unique challenges. From rising fuel costs to regulatory pressures and the need to maximize operational efficiency, managing a...

Cybersecurity’s Looming Threats and Solutions

Business
By Dr. Hamed Taherdoost, Associate Professor, University Canada West “Staying ahead in cybersecurity means not just understanding the threats of today, but proactively anticipating those...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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Why financial services can’t afford to be AI-bullish and IT-blind

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