Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Why recovery is the new security

Business April 27, 2026

Spokesperson: Dan Box, Chief Technology Officer for UK&I, NetApp In financial services, disruption is no longer a remote possibility. It is an operational certainty. The...

Why outdated accounting software is causing a CFO confidence crisis

Business May 25, 2024

Nick Longden, CRO, AccountsIQ Chief Financial Officers are undoubtedly spinning a lot of plates. Developing financial strategies and overseeing quarterly and annual reporting is particularly difficult...

Are Biometrics the Key to Securing Financial Services?

Business December 22, 2023

Bala Kumar, Chief Product Officer, Jumio In today's digital landscape, where data breaches and cyber threats are rampant, the financial services sector must review its...

DORA: First steps towards compliance

Business August 31, 2023

Mark Coates, VP EMEA, Gigamon Earlier this year, the Digital Operational Resilience Act (DORA) came into force, set on bolstering IT security resilience for Financial...

Cyber insurance and resilience: why legal readiness is now a boardroom priority

Business July 15, 2025

By Ian Birdsey, Partner, Clyde & Co Cybersecurity is now a critical operational risk – and one that boards are increasingly forced to confront head-on. With...

When a loan is the best route to improving financial resilience

Business November 4, 2022

Todd Davison, MD of Purbeck Personal Guarantee Insurance Access to funding is going to make or break many small firms over the next year. While...

The right technical infrastructure – you can’t automatically bank on getting it right

Banking July 15, 2024

By James Reeve, Executive Director of Design at UIC Digital Banking complaints in the UK have soared to a decade high, reflecting growing consumer dissatisfaction...

How Hotels Can Reduce Costs, Protect Margins, and Gain Loyalty with Remote Payments Innovation

Business April 22, 2023

“With an advanced pay-by-link service supporting both card and instant account-to-account bank payments, hotels can easily bring their checkout to wherever is most convenient...

The importance of data quality in enhancing the customer experience in 2024

Business February 14, 2024

By Barley Laing, the UK Managing Director at Melissa Competition is growing in the financial services sector as more fintechs compete with the legacy banks....

Why is inflation rising and do we need to get used to it?

Business July 21, 2022

At the beginning of 2020, governments around the world faced very difficult challenges and decisions. What were they supposed to do? Let people make their own...

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Business

Why financial services can’t afford to be AI-bullish and IT-blind

Shaping the future of UK retail payments

How the MFS collapse questioned visibility within fraud investigations

Why connecting supply chain data should be a CFO’s main priority

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Banks Need to Rethink Resilience for the Speed of an AI Attack

Payments are now a boardroom issue: Why businesses need a multi-rail cross-border strategy

The cost of delayed action – why sustainability is now a financial priority

Banks can’t build trustworthy AI on weak compliance data

4 Simple Ways Growing Companies Keep Control of Operating Costs

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