Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Complete AP Automation – How to remedy bottlenecks in source-to-pay and B2B payments

Business March 15, 2022

By Shannon Kreps, Product Marketing Manager, Medius The Covid-19 pandemic highlighted the need for businesses to equip themselves with robust strategies to ensure efficiency and...

Flexible and on-demand insurance is on the rise

Banking July 4, 2023

Andrew Ponter, insurance product manager, LexisNexis Risk Solutions, Insurance U.K. and Ireland Consumers are increasingly looking for flexibility in their lives and insurance is no...

Building business resilience during the cost-of-living crisis

Business February 27, 2023

Ryan Demaray, MD of SMB EMEA at SAP Concur The economic crisis has prompted business leaders around the world to re-evaluate spend management. Although reworking...

The Industrialisation of Coupon and Promo Abuse

Business December 22, 2022

By Doriel Abrahams, Head of U.S. Analytics, Forter There are excellent reasons for companies to use coupons and other forms of promotion (referral bonuses, birthday...

Total Experience in Insurance

Banking March 28, 2024

Author: Monica Hovsepian, Global Industry Strategist for Financial Services, OpenText While the insurance industry might be undergoing major changes driven by technology, the end goal...

Countdown to instant settlement

Business June 6, 2025

by Philip Flood, Global Business Development Director - Regulatory and STP Services, Gresham Across capital markets, settlement cycles are tightening. North America shortened its standard...

The Metaverse – redefining our reality?

Business November 4, 2022

- Joel Skipper, D2 Legal Technology It’s all well and good hearing that the metaverse is the next big thing, but just what is it?...

The customer is always right – Why understanding the consumer is vital for successful digital transformation strategies

Business May 23, 2023

Paul Holland, CEO at Beyond Encryption It’s safe to say that the road to successfully digitising services is a long one, with one wrong turn...

Is Bestshoring the new Nearshoring?

Business February 20, 2023

In our sector, we work in a world that’s constantly changing and innovating. The skill is to be deeply embedded in the future possibilities...

Balancing build with buy: how to approach compliance

Business March 9, 2023

Will Staples, Money Laundering Reporting Officer at Currencycloud A strong and robust compliance process is one area that scaling fintechs need to get right from...

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Business

Why financial services can’t afford to be AI-bullish and IT-blind

Shaping the future of UK retail payments

How the MFS collapse questioned visibility within fraud investigations

Why connecting supply chain data should be a CFO’s main priority

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The quiet churn problem hiding in your customer communications