Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

FTX was crypto’s canary. Financial institutions ignore its demise at their peril 

Despite a raft of recent issues, financial institutions remain determined to dive deeper into crypto. Richard McCall, CEO and Co-Founder at Armalytix, which is...

WANT TO KEEP YOUR CLIENTS INTERESTED IN YOUR INVESTMENT REPORTS? CHANGE THE NARRATIVE.

Abbey Shasore, CEO, Factbook   Why does it matter if your factsheets are issued like clockwork every month, if there is little thought being given to...

HOW ECOMMERCE TECHNOLOGIES ARE KEEPING ECOMMERCE BUSINESSES AFLOAT DURING CORONAVIRUS

The coronavirus pandemic has had a serious impact on every type of business. The global economy is contracting and consumers in general are trying...

APIs: The vulnerable attack surface forming banking’s Achilles’ heel

Richard Meeus is Akamai’s EMEA Director of Security Technology and Strategy. Application Programming Interfaces (APIs) are an essential component of the modern internet, acting as...

Prioritising financial education among young people to increase opportunities

By Sharon Davies, CEO of Young Enterprise   Today, the level of financial capability in the UK is falling short of where it should be. In...

The Impact of Payday Loan Software on the Lending Industry

In the dynamic and fast-paced financial landscape of today, payday loan software has emerged as a transformative tool for financial institutions. According to a...

Innovate UK £25 million up for grabs: July deadline approaching

By Emma Lewis, Myriad Associates   The latest instalment of Innovate UK's SMART grant competition was launched in April and the deadline of the 27th July...

Pay By Bank – The Revolution Changing the Face of Payments

By Delia Pedersoli, COO, MultiPay Global Solutions In the ever-evolving landscape of retail, one trend stands out: the meteoric rise of alternative payment methods (APMs)....

The need for simpler cross-border payments must be a priority for all banks

Mushegh Tovmasyan – Founder of Zenus Bank   Despite the transformative changes we have seen in the banking sector over the last decade, there remains a...

What business decision-makers face when buying AI

Terence Tse Professor of Finance at Hult International Business School and Sardor Karimov Business Development Manager at Nexus Frontier Tech.   Artificial intelligence (AI) is...

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