Business

Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...
Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...
Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...
Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...
Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

Balancing build with buy: how to approach compliance

Business
Will Staples, Money Laundering Reporting Officer at Currencycloud   A strong and robust compliance process is one area that scaling fintechs need to get right from...

Crypto’s ghost of Past, Present and Future

Business
Nish Kotecha, Chairman and cofounder, Finboot   When Scrooge (A Christmas Carol by Charles Dickens 1843) was visited by the ghost of Christmas Past, Present and...

How technology helps organisations align policy and delivery of sustainable finance

Business
By Andromeda Wood, Vice President of Regulatory Strategy at Workiva   The need to become more sustainable is demonstrated through regulation, stakeholder and market pressure, as...

Navigating the complex landscape of fraud prevention

Business
Eduardo Castro, Managing Director of ID & Fraud and Business Information at Experian Amidst rising cyber-attacks, the rapid evolution of artificial intelligence (AI) technologies, and...

Making ‘back to the office’ mandates a success in the finance sector

Business
Julian Broster, VP of Strategic Business Development, Apogee Corporation   The future of work continues to unfold. With industry giants such as BlackRock, JP Morgan, and...

Financial services providers need to support customers according to their evolving needs

Business
Abi Acland, Business Consultant, Strategy & Analytics at Acxiom   The pandemic has changed the customer experience across all sectors – whether this is retail, healthcare,...

How Financial Organisations Can Maximise the Strategic Value of Quality Assurance Data

Business
Derek Corcoran, CEO of Scorebuddy, the world's leading quality management platform for contact centers   Data is the driving force behind contemporary business and in financial...

Three tips to help banks profit from the rise of managed services

Banking
By Chris Mills, Global Head of Managed Services Sales, Finastra Research from IDC finds that only 29% of banks claim to have a long-term, strategic...

Machine Learning Interpretability for Enhanced Cyber-Threat Attribution

Business
By: Dr. Farshad Badie,  Dean of the Faculty of Computer Science and Informatics, Berlin School of Business and Innovation This editorial explores the crucial role...

HOW TECH IS TURNING FINANCIAL SERVICES EVENTS INTO GROWTH ENGINES

Business
By Ben Krebs, head of production at EC Financial services (FS) brands are competing in one of the toughest commercial environments around – especially those...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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Shaping the future of UK retail payments

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Are Regulators Modernising Yesterday’s Payment Systems, Or Building Tomorrow’s?

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