Business

Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...
Business

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...
Business

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...
Business

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...
Business

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

THE TREND IS YOUR FRIEND – FUELLING FUTURE GROWTH WITH TIME-AWARE CRM DATA

Business
By James Frampton, SVP and GM, EMEA, at SugarCRM   If you’ve ever worked or have an interest in trading and the stock market, then you’re...

Five tips for setting your IT systems up for success in 2023

Business
Guy Warren, CEO of ITRS Group   As we begin 2023, businesses and firms should be considering ways to preserve and set their IT systems up...

Who will be the winners and losers in Asset Management in 2022?

Business
Thomas Chevalier, Executive Director, Temenos Multifonds   The asset management industry as we know it has changed forever, and for the last two years, the industry...

The role of Islamic finance for global financial inclusivity

Business
Spokesperson: Shoaib Bux, Co-founder of Autarky Sukuk   Calls to end financial exclusion are growing louder. The global economy thrives on participation at all levels, and so...

Flexible but robust cybersecurity compliance programs are essential to comply with new EU digital laws

Business
David Dumont, Partner at Hunton Cybersecurity is continuously becoming more important for organizations in the financial sector as it is a growing concern for customers that...

Black Friday, Cyber Monday and beyond: The inevitable shift to mcommerce

Business
Arunabh Madhur, Regional VP & Head Business EMEA at SHAREit Group   Last year, we saw explosive growth in Black Friday sales; a culmination of Covid-19...

Managing third party risk: how to choose the right MSP

Business
By line: Leyton Jefferies, Head of Cyber Security Services, CSI Ltd    As a financial services organisation, you might think your security is top-notch, but are you...

How Process Intelligence is Helping Banks Solve Four Key Challenges

Banking
Rupal Karia, GM - UKI & MEA at Celonis Banks face ever-changing pressures, from evolving customer expectations to new regulations and the rise in financial...

Empowering the underbanked: Alternative finance is levelling the playing field in international trade   

Banking
Bilal Bajwa, CTO, Stenn A lack of access to finance for scale-ups and start-ups is not necessarily a new trend but it remains an acute...

Ensuring underserved customers can access finance requires industry collaboration

Business
By Aimee Gethin, COO, Zuto Financial services companies are becoming increasingly sophisticated in their ability to offer personalised solutions to customers. With product development fuelled...
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Finance Derivative is a global finance and business analysis magazine, published by FM. Publishing, Nethelands

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