Business

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better rates and shinier apps when research suggests the biggest threat to...

Why financial services can’t afford to be AI-bullish and IT-blind

By Musidora Jorgensen, UK & Ireland Country Leader, Freshworks In July's Mansion House speech, former Chancellor Rachel Reeves called...

Shaping the future of UK retail payments

Andrew Ducker, Payments Consultant, Icon Solutions The RPIB asked the industry what comes next. Here’s what we think. On 11...

How the MFS collapse questioned visibility within fraud investigations

Laura Eshelby, Head of Economic Crime, Clue Software Fraud is rarely isolated to a single transaction, entity or even...

Why connecting supply chain data should be a CFO’s main priority

Fraser Robinson, Co-founder and CEO at Beacon Earlier this month, AG Barr, the soft drink manufacturer that acquired Fentimans...

How VRPs can improve the open banking experiences of consumers

Attributed to: Luke Ladyman, COO and Co-founder of Cheddar   Variable Recurring Payments (VRPs) are a new technology within Open Finance. Despite being relatively unknown outside...

Markets in 2022: A mean, green, inflation machine?

By Coutts asset management team After a strong year in 2021, investors will need to beware of headwinds in 2022. Even though economic growth is...

Navigating rising sanctions: Beyond conventional solutions

UK authorities have reminded financial institutions about the rules regarding sanctions. Deya Innab, Deputy CEO at Eastnets, says that if CEOs, compliance, and financial...

The roll-out of EMIR Refit in Europe is an opportunity for UK firms to learn

By Ben Parker, CEO of eflow Global Fail to prepare, prepare to fail – it's a classic adage, like many others, that’s applicable in today’s...

Insurtech for the Actuarial Profession: Powering Up Through the Cloud

Authored by John Bowers, Actuarial Product Director, RNA Analytics   Actuarial modelling has gone through a series of notable phases throughout its history, defined for...

The Hidden Challenge of Manual Reconciliation in Payments—and Why Automation Is the Future

By Aaron Holmes, CEO of Kani Payments The payments industry moves fast. Billions of transactions flow through every day, across systems, currencies and payment channels....

THE SECRET TO TAKING CONTROL OF YOUR CLOUD SPENDING

It's 2021, and the world is migrating to the cloud. Thanks to the pandemic, more companies are realising its value than ever. Gartner said...

2024 Payments Predictions

Alan Irwin, Vice President of Product & Solutions Europe, Global Payments: Open banking in 2024 will be all about the consumer  “2023 has been a huge...

A new approach to KYB, keeping compliance simple

By Liam Chennells, CEO and founder of Detected   Know Your Business (KYB) is one of the most important elements of any due diligence process. If...

AI and Super Apps to BNPL : How fintech can help the cost-of-living crisis

By Anna Porra, European Strategy Director at Marqeta   As the cost-of-living continues to increase, financial wellbeing is becoming a more pressing concern for many consumers....

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