Banking

The Economics of AI in Banking: Why the Cheapest Token Is the One You Never Use

By Tamsin Crossland, Principal AI Architect, Icon Solutions. Artificial Intelligence is entering a more consequential phase in banking. After years of experimentation and proof-of-concepts, banks are beginning to move AI into production...

The top lessons banking’s biggest crisis in a generation taught us about governance

by James Walker The banking crisis remains among the most enduring corporate calamities of the 21st century so far,...

Customer trust in banking is shaped by every AI interaction

Alejandro Murcia, Director of Specialized Sales at Sinch Banks are increasingly using artificial intelligence to support customer communication. From...

The Invoice Is Not a Bank Balance: Why Growing Businesses Can Run Out of Cash

By Deepak Shukla, Founder & CEO of Pearl Lemon Accountants There is a particular kind of business success that...

Six ways to strengthen workforce capability in AI‑enabled banking

Professor Rita Fontinha outlines key considerations to help banking leaders build a resilient, future‑ready workforce in the AI era. The...

UK banks file 85% of annual SARs, but is the system actually preventing financial crime?

Stuart Clarke, CEO, Blackdot Solutions In the most recent reporting year, UK regulated institutions submitted 866,616 Suspicious Activity Reports (SARs) to the National Crime Agency’s...

Stop trying to be my main bank. Give me a reason to choose you

To be attributed to Santosh “San” Nakra-Shah, Co-Founder and Managing Partner at ChilliMint Europe Limited Somewhere over the Channel this August, a few million debit...

How UK banking can boost productivity and achieve operational excellence using Agentic AI

Andreea Pleşea, PhD, Co-Founder and COO at Druid AI AI is no longer seen as an add-on. It is expected as a standard in enterprise...

Why Embedded Finance Is Reshaping Every Industry, Not Just Banking

By Philipp Buschmann, co-founder and CEO of AAZZUR Finance used to be something customers went looking for. If they needed a loan, insurance, a payment...

The promise (and peril) of AI in banking

By Philip Dutton, Founder & President, Solidatus The term ‘automated discrimination’ sounds like something that could be dreamt up by a Hollywood screenwriter. The sort...

From Coin Boxes to QR Codes: Why Trust Will Decide the Next Phase of Unattended Payments

By Conn Byrne, Executive Director for Integrated Payments, Payroc In 2024, cash accounted for less than 10 percent of all UK payments for the first...

The top reasons bank outages keep happening, and why data governance is the key

Gary Ellison, VP Head of Data & AI, Valtech Financial institutions have poured hundreds of billions into digital transformation over the past decade. Cloud migrations,...

Stablecoins, Tokenized Deposits and the Sequencing Decisions Banks Must Get Right

By Barath Narayanan, Global BFSI and Europe Geo Head at Persistent Systems Tokenized bank deposits move over $4 trillion annually through the balance sheets of...

With new regulations arriving, it’s time to rethink BNPL customer experience and cost models

Paul Thomas, Senior Vice President, EMEA, Acclaim The UK Buy Now Pay Later (BNPL) sector is an undoubted success story, having grown from just £60m...

Banks need to plug the gaps in their cyber defence – here’s how

Phil Robinson, Founder & CEO at Prism Infosec The UK’s financial sector is facing an intensifying cyber threat landscape, with attackers becoming increasingly sophisticated and persistent....

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