Banking

Why travel is the biggest disruptor in US banking

Nick Merritt, Executive Director at Wipro’s design arm, Designit In the years following the pandemic, passport ownership increased dramatically in the US. Almost 170 million are now in circulation, according to...

Levelling the Playing Field Between Legacy Banks and Neobanks With Process Intelligence

By Chris Johnston, SVP, Head of Global Banking, Celonis The financial services industry is currently experiencing one of its...

The insurance CIO agenda: From copilot chaos to clear AI ROI

By Richard Farrell, CIO at Netcall AI continued to dominate the tech conversation in 2025, but in 2026, insurance...

Green Bonds: How Food Retailers and Banks Are Financing Supply Chain Sustainability

By Steven Ripley, Director - Investor Engagement In an era of heightened environmental scrutiny and regulatory pressure, food retailers...

How the EU Anti-Corruption Directive will reshape banking compliance

By Laura Eshelby, Head of Economic Crime at Clue Software The proposed EU Anti-Corruption Directive arrives at a time...

Will ‘Britcoin’ change the way we bank?

The Treasury and Bank of England recently announced a state-backed digital pound is likely to be launched in the UK later this decade, following...

AIOps: Powering Seamless Digital Banking Experiences

Fernando Castanheira, Chief Information Officer, Riverbed Technology Banking customers expect flawless digital experiences – secure, intuitive, and always available. Whether transferring funds, checking balances, or...

Banking in 2035: Trust, climate risks and geopolitical rivalry shape a purpose-driven industry, forecasts study

A new SAS-sponsored study by Economist Impact predicts three potential futures for banking, examining the risks and opportunities ahead As disruptive forces roil today’s financial...

From financial officer to business strategist: the evolving role of the modern CFO

By Ronnie Wilson, Group Executive Vice President, at Serviceware   The role of the Chief Financial Officer (CFO) has undergone significant change. Now seen as a...

Three key considerations for a cloud-enabled digital banking strategy

By Jon Capetz, Customer Success Adoption Director, Genesys   The COVID-19 pandemic fundamentally changed the way customers interact with their banks. With customers still needing assistance...

Exploring The Future of CFPB and Open Banking Regulations in 2025

By David O’Neill, Chief Operating Officer at APIContext The creation of the Consumer Financial Protection Bureau (CFPB) in the Dodd-Frank bill was a landmark response...

Brexit Banking – How To Do EU Business As A Non-Resident

In the post-Brexit era, the landscape of doing business in the EU as a non-resident has shifted dramatically. Understanding these changes is vital for...

Uplifting the Banking Customer Experience in the Metaverse

By Jay Nair, SVP, Industry Head, Financial Services and Public Sector at Infosys Thanks to digital transformation and trends brought on by the pandemic such as...

The future of digital currencies

Kevin Braine, Global Head of Research and Operations for Kroll’s Compliance Risk & Diligence practice   Undoubtedly, the future for currencies is digital. As cash use...

Poor software testing puts banks at high risk of IT failures

 Sune Engsig, VP Product at Leapwork   IT failures have plagued the banking industry for several years. From the TSB computer systems meltdown in 2018 costing the...

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