Banking

Banks have an AI adoption strategy, but do they need an exit strategy too?

By Martin Tombs, Field CTO EMEA, Qlik  There’s been plenty of discussion about how AI could transform financial services in the UK. Many banks are already testing, if not using,...

Banking’s next interface will be a conversation

Branimir Akmadza, AI & Data Engineering Team Director at Infinum For years, a bank’s app has been at the...

Banks can’t build trustworthy AI on weak compliance data

By Alexander Grafetsberger, CBO Luware Recording Most banks are already using AI in some form. The questions now are...

The promise (and peril) of AI in banking

By Philip Dutton, Founder & President, Solidatus The term ‘automated discrimination’ sounds like something that could be dreamt up...

Solving the agentic payments privacy problem

 Lukas Helminger, CEO and co-Founder of TACEO For anyone watching to see when agentic commerce would start breaking through...

Why banks and PSPs must use adaptive thinking to tackle fraud and scams in 2024

Steve Goddard, Fraud Subject Matter Expert, Featurespace As we start a new working year in 2024, tackling fraud remains a key issue for banks and...

From financial officer to business strategist: the evolving role of the modern CFO

By Ronnie Wilson, Group Executive Vice President, at Serviceware   The role of the Chief Financial Officer (CFO) has undergone significant change. Now seen as a...

Compliance systems: filling in the gaps

KK Gupta, CEO at Facctum   Financial crime and other regulatory compliance can be a costly, time consuming and resource-heavy endeavour for businesses in any sector. ...

From branches to residences – the future of banking

Jon Blakeney, co-owner and founder at experience design agency I-AM  Throughout this summer at the Baba Beach Club in Alassio, Liguria, sun worshippers enjoyed a hedonistic...

How can banks and fintechs remain competitive and engage with modern customers?

By Quentin Ellis, Managing Director of leading digital consultancy ConsultMyApp   The importance of trust has always been paramount in payments, and the rapid digitisation of...

Humanising Banking: Bridging the Gap Between Customers and Financial Institutions

By Madhav Dabke, Vice President – Industry Product, SunTec Business Solutions   When was the last time you stepped into a physical bank branch? Chances are it...

How to avoid failing vulnerable customers as banks’ adoption of digital solutions grows

Tim Loo, Executive Director of Strategy, at Foolproof a Zensar Company   The way consumers and businesses handle their finances is becoming increasingly ‘faceless’. As banks...

Three key considerations for a cloud-enabled digital banking strategy

By Jon Capetz, Customer Success Adoption Director, Genesys   The COVID-19 pandemic fundamentally changed the way customers interact with their banks. With customers still needing assistance...

Brexit Banking – How To Do EU Business As A Non-Resident

In the post-Brexit era, the landscape of doing business in the EU as a non-resident has shifted dramatically. Understanding these changes is vital for...

How process intelligence can tackle the ‘great disconnect’ in banking

Rupal Karia, VP & Country Leader UK&I at Celonis Banks are facing a time of enormous change, with artificial intelligence (AI) holding the promise to...

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