Banking

Levelling the Playing Field Between Legacy Banks and Neobanks With Process Intelligence

By Chris Johnston, SVP, Head of Global Banking, Celonis The financial services industry is currently experiencing one of its most disruptive decades driven through the combination of technological advancements and...

The insurance CIO agenda: From copilot chaos to clear AI ROI

By Richard Farrell, CIO at Netcall AI continued to dominate the tech conversation in 2025, but in 2026, insurance...

Green Bonds: How Food Retailers and Banks Are Financing Supply Chain Sustainability

By Steven Ripley, Director - Investor Engagement In an era of heightened environmental scrutiny and regulatory pressure, food retailers...

How the EU Anti-Corruption Directive will reshape banking compliance

By Laura Eshelby, Head of Economic Crime at Clue Software The proposed EU Anti-Corruption Directive arrives at a time...

The Rise of B2B Marketplaces: A New Era for Banks

To Radi El Haj, CEO at RS2 Imagine walking through a bustling international bazaar. Merchants shout out prices, buyers negotiate deals,...

Charting the Future: Dynamics of Customer Engagement in Banking

By John Barber, Vice President of Infosys Finacle Europe In the rapidly evolving landscape of the banking ecosystem, customer engagement will continue to be a...

Doing more for less with your cybersecurity budget

Rick Jones, CEO, DigitalXRAID   Facing a challenging economic climate, organisations are compelled to make strategic cuts. However, economic uncertainties are not the sole threat. The...

WHY BRANDS NEED TO TREAD CAREFULLY AROUND CRYPTOCURRENCIES

Jacqueline Junke, UK Market Lead at Appinio   Throughout the pandemic, people have turned to many fads including banana bread, Tiger King and Clubhouse. One lockdown...

Delivering omnichannel and hyper-personalization in banking

Philip Bush, Amazon Connect Lead, North America, Capgemini’s Business Services   The retail banking landscape is undergoing enormous changes. Bricks-and-mortar branches are slowly being replaced by...

Promoting digital inclusion and supporting vulnerable customers in banking

Craig Wilson, Managing Director of Private Sector at Sopra Steria UK   As digitalisation accelerates, it is critical to fully consider the growing digital divide amongst...

2022: The year that banks finally change for good?

Toine van Beusekom, Strategy Director, Icon Solutions   The more things change, the more they stay the same. Looking back at 2021 – which promised to be the...

BANKING ON AI TO DELIVER FRICTIONLESS CUSTOMER JOURNEYS

Rob Mason, Chief Technology Officer, Applause Banks and financial services companies play their cards close to their chest when it comes to IT, and Artificial...

Looking forward to the Insurance Industry in 2024

Authored by John Bowers, Actuarial Product Director, RNA Analytics   As a new year approaches, and we consider what 2024 has in store for the global...

Why unified observability is a gamechanger for the developments of banks

by John Atkinson, Director of Sales Engineering, UK & Ireland, at Riverbed   Traditional banks are lagging behind digital banks in digital offerings and services, is...

HOW IS GREEN FINANCE RESHAPING THE BANKING INDUSTRY?

Elina Mattila, Executive Director, Mobey Forum    Having already swept through numerous industries around the world, the sustainability revolution is now taking the banking sector by...

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