By Venu Dumpala, Banking, Financial Services and Insurance (BFSI) Europe Practice Head at Firstsource
Technology has transformed how banks service and protect their customers but unfortunately they are not the...
Sudeepto Mukherjee, Senior Vice President, Financial Services Lead EMEA & APAC Publicis Sapient
Branches have always played a pivotal role in a bank’s ability to...
Ralf Ohlhausen, Executive Advisor, at PPRO
Whilst initially seen as simply a regulation exercise, the second Payment Service Directive, also known as PSD2, has been...
Nikolai Stankau, Director Business Development, EMEA Financial Services at Red Hat, the world’s largest enterprise open source solutions provider.
Banks and financial services have long...
By Dan Somers, CEO of Warwick Analytics
More banks are turning to practical AI to rapidly analyse customer conversations for sentiment and emotional intent to...
– David Vergara, Senior Director of Product Marketing, OneSpan
Digital banking has soared in popularity over the last few years, and it is showing no...
As the banking sector returns to work after the Coronavirus crisis, the ability for individual firms to thrive will be reliant on better connectivity...