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Is 2023 the year Open Banking is widely adopted?
Olga Karablina, Head of Payment Product Development and Partner Relations at ECOMMPAY
The growth of Open Banking has largely been seen by the industry as...
The path to success in payments modernization
John Barber, VP & Head of Europe, Finacle.
Change is on the horizon in the banking industry, especially in payments. Multiple forces are behind the...
Up close and personal: how banks plan to recalibrate customer engagements through intelligent bots
Kamal Misra, Senior Director and Head of Banking, Capgemini Invent India
Humans needed an alibi for efficiency as bots came calling and laid claim to...
Why Britcoin needs to harness the power of existing fintechs
Anastasia Evans, General Counsel and Company Secretary at IFX Payments
Talk of Britcoin - a UK-based central bank digital currency (CBDC) - presenting lucrative opportunities...
Containing the sprawl of CX tech
By Ganpath Thanumoorthy, SVP Customer Experience, Firstsource
Why customer experience design is the natural remedy for the tech hype in Financial Services
It doesn’t take much...
6 Leadership Lessons for Financial Service Providers
Spotlight on PayAlly’s Finance Director, Robert Ford. He speaks of how he found fulfilment in his work, sharing important leadership lessons he gained along...