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ATOM BANK CHOOSES SUREPAY TO PREVENT FRAUD AND MISDIRECTED ONLINE PAYMENTS

  • Since launching in the UK, SurePay’s Confirmation of Payee solution is checking over 25 per cent of all UK payments
  • Recent research from UK Finance found there was a significant spike in fraud in the first half of 2020, with internet banking fraud reaching almost £65m and impersonation scams reaching 15,000 cases

 

SurePay has today announced another successful implementation of it’s UK Confirmation of Payee solution for the UK’s first app-based bank, Atom bank. The Financial Technology company from the Netherlands is already responsible for checking over 95 per cent of all Dutch payments with the IBAN-Name Check and its Confirmation of Payee solution checks 25 per cent of all online payments in the UK.

According to research from UK Finance in the first-half of 2020 losses to customers of internet banking fraud jumped by 32 per cent to £64.3m, with cases doubling from the same period in 2019 to just over 21,000. Impersonation scams have also been on the rise, with more fraudsters pretending to be trusted organisations, with 15,000 cases reported.

 

Confirmation of Payee in the UK

SurePay developed a Confirmation of Payee solution to comply with all relevant UK rules and regulations. The service enables payers to verify that the payee’s name and sort code match so they can prevent transferring money to the wrong person or business, whether by intent (payment fraud) or unintentionally (misdirected payments). Second is that in an onboarding process you’re able to verify the contra account of the potential customer.

The algorithm detects and interprets subtle differences between payee details entered by the payer and the payee details officially registered at the bank. The service aims to significantly reduce the number of payments made in error, prevent fraudulent transfers and provide users with peace of mind when making a credit transfer online. Most importantly, the algorithm will not interfere with correct payments because the entered details are verified instantly and the user experience is unaffected.

In June of this year, SurePay announced its solution was being provided to NatWest Group.

 

Richard Koldewijn, Business Development Manager UK, commented: “Our mission is to make online payments personal, easy to use and even more secure. With all the things 2020 has thrown at the world, fraud has been on the rise as more people are willing to take advantage of the vulnerable. With Confirmation of Payee, we’re able to offer banks a way to help protect more people. We are excited to partner with Atom bank to help protect their customers against fraud and will continue working on further solutions for the UK and Europe.”

 

Roger Mackintosh, Head of Payments and Partnerships for Atom bank, added: “Keeping customers money safe is our top priority and we’re working tirelessly to make sure our customers have the best technology to protect them. We’re impressed with the work SurePay has done to date and the ability to implement Confirmation of Payee so quickly.”

SurePay has already performed almost 3 billion checks since 2016. In the UK SurePay has performed over 30 million checks, with more than 300,000 checks every day with sub-second response time. In the Netherlands, SurePay realised a drop in fraud and scams of 81 per cent and 67 per cent drop in misdirected payments.

 

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EIS INTRODUCES USAGE-BASED INSURANCE SOLUTION THAT UNIFIES PERSONAL AND COMMERCIAL CAR USE FOR CONTINUOUS COVERAGE

Includes Ridesharing Solution Enabling Insurers to Cover Drivers Based on How Far, How Well, When and – Now – Why They Drive

 

EIS, a core and digital platform provider for insurers, today announced the introduction of EIS UBITM, a new Usage-Based Insurance software solution that makes it easy for insurers to price, underwrite, and service drivers based on how far, how well, when and even why they drive. The first iteration of the new offering is EIS UBI for Ridesharing, which bridges the traditional divide between personal and commercial lines and provides drivers with continuous coverage.

“With EIS UBI, we are solving one of the biggest challenges to insurers as consumers increasingly demand coverage tailored to fit their lifestyle, be it infrequent drivers seeking mileage-based policies, safe drivers who want to be rewarded for their good driving habits, or drivers earning income from ridesharing, carsharing, and other commercial uses,” said Joel Yarde, Technology Marketing Lead, EIS. “EIS UBI enables insurers to innovate and deliver products for specific uses, take better advantage of telematics and deliver a great customer experience.”

Through seamless integration of data from a wide variety of telematics and mobile devices, EIS UBI can support multiple models including miles only, driver behavior, change of use, or any combination of these and other factors.

“The pandemic has been a catalyst for the UBI market, as insurers across the size spectrum look to ramp up programs. Programs to support various telematics and usage-based-insurance initiatives, including ridesharing, are becoming increasingly important,” said Mark Breading, Partner, SMA.  “It is vitally important that modern core platforms like EIS offer new capabilities to support these programs.”
Solution for Ridesharing
The first iteration of the new solution is EIS UBI for Ridesharing, which solves the challenge insurers currently face in accurately underwriting and pricing based on “why” the car is in use. Rideshare drivers may cycle through four phases that cross over commercial and personal lines of coverage: off the clock, on the clock waiting for the first customer, pickup and driving to the destination, and on route to the next pickup. However, typical rideshare policies cover only stages with riders in the car.

EIS UBI for Ridesharing enables insurers to provide continuous coverage with accurate rates and premium billing according to each phase of use, whether personal or commercial. Furthermore, it allows companies to embed insurance offers directly into the driver experience through their driver app and enable real-time or near real-time interactions. EIS UBI for Ridesharing is already in use by one insurer to provide quotes and service to drivers of a top three global ridesharing company.

 

Driving Innovation

The foundation of EIS UBI is the powerful and extensive event-driven architecture of EIS Suite that makes thousands of policy, billing, claims and customer management tasks, transactions, and interactions available for creating usage-based insurance products.  EIS UBI is the next generation of usage-based insurance capabilities available in EIS’ PolicyCore policy administration platform.

This enables EIS clients to innovate for a wide variety of scenarios from providing unified coverage for vehicles or equipment used for personal and agricultural use, to public and private carsharing, and commercial fleet.

“EIS UBI provides insurers with the tools to create and deploy usage-based products for today’s sharing economy, and to ‘future proof’ their offering as new models of car usage emerge,” said Yarde. “EIS clients have embraced the capability to create new auto coverages and use EIS UBI as a platform to test-and-learn new product innovations.”

 

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ONGUARD WELCOMES ADRIAAN KOM AS CHIEF COMMERCIAL OFFICER

Onguard, the fintech company dedicated to the order-to-cash process, has today announced it is welcoming Adriaan Kom as its new Chief Commercial Officer. Responsible for overseeing the development and commercial strategies of the business, Adriaan’s appointment strengthens the management team and Onguard’s ongoing commitment to building its market position and international growth within Europe.

 

Adriaan Kom is no stranger to the fintech world. For the past 14 years, he has held various commercial and strategic roles at Onguard’s partner Altares Dun & Bradstreet, including as director of business development and partnerships and general manager of product solutions.   In his career, Adriaan has advised B2B organisations at both national and international level on how to apply optimal data management in the areas of credit management, compliance, fintech, sales and marketing. This wide-ranging experience and eye for innovation makes him the perfect fit for Onguard.

 

Adriaan Kom comments on his appointment at Onguard: “I am delighted to have joined Onguard, given its credentials in the market for being a forward-looking, innovative organisation. I look forward to working with the team to build on the company’s growth. The market is on the move and the strategy we choose to follow will be crucial to future success. My goal is to create a healthy, internationally successful organisation where the customer is central and our employees are proud to be a part of our journey and are rewarded with opportunities to grow professionally.”

 

Marieke Saeij, CEO at Onguard, adds: “I am delighted to welcome Adriaan Kom to Onguard. With his knowledge, experience and customer-oriented approach, I am sure that in the role of Chief Commercial Officer he will realise added value for our customers and contribute to Onguard’s ambition to grow further within Europe.”

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