Tag: financial services
Automating Financial Services: Updating back-end processes to match front-end customer experience
By Pol Brouckaert, Director at Netcall Europe
The last twenty-five years have seen banks and insurers invest significantly in the digitisation of their customer channels....
How embedded finance is changing the game for customer loyalty
Spokesperson: James Butland, Managing Director UK, Mangopay
Consumers are once again driving a new type of demand— financial services embedded directly into everyday platforms. What...
Future-proofing financial services investment
Adrian Ah-Chin-Kow, Global Commercial Director at leading software escrow company, Escode, discusses how the financial services sector can prepare for the increasing investment ahead...
How businesses can adopt good Environmental, Social, and Governance (ESG) practices and the benefits of doing so
The business and financial services community has witnessed the rise of sustainability in the last decade. Companies small and large have taken on ESG....
AI and Data Interoperability are Crucial for Success in the Financial Industry
Written by Yohan Lobo, Senior Industry Solutions Manager, Financial Services at M-Files.
Businesses within the financial services sector are among the industries leading the way...
Seamless and Secure: How Digital Transformation is Redefining Customer Expectations in Online Banking
Chaitanya (Chai) Rajebahadur, Executive Vice President at Zensar Technologies.
Digital transformation in the banking and financial services sector has skyrocketed in recent years, setting a...