Tag: businesses

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The need for AI and machine learning in volatile markets

Francesca CCO at Axyon AI   Since the outset of the pandemic, the global economy has experienced much uncertainty. Although many people expected this year to...

STAYING AFLOAT IN TODAY’S SERVICE ECONOMY: IS DIGITAL TRANSFORMATION MAPPING THE ROUTE TO SERVICE EXCELLENCE?

By Dirk Martin, CEO and Founder of Serviceware SE   If there were any doubts around the necessity of digital transformation to achieve business growth and...

DRIVING GROWTH THROUGH CUSTOMER EXPERIENCE

By James Frampton, Senior Vice President and General Manager EMEA, SugarCRM   “We will continue to focus relentlessly on our customers” was Jeff Bezos’ promise in his...

TINK: 2022 INDUSTRY PREDICTIONS

- Daniel Kjellén, CEO & Co-founder at Tink   The shift to open finance and open data continues “Open banking’s evolution into open finance will...

FINANCIAL ORGANISATIONS INCREASINGLY TURN TO ROBOTICS AS PART OF THEIR DATA-DRIVEN DREAMS

Rise in adoption coincides with uptake of Intelligent Automation solutions   61% of organisations now either use Robotic Process Automation (RPA)/robotisation or are developing ideas on...

THE NEW THREAT OPPORTUNITIES EMERGING DUE TO THE CURRENT BUSINESS NORMAL

By Philippe Alcoy, Security Technologies for NETSCOUT   The way in which financial institutions operate has changed dramatically due to the events of the last year...