Tag: banking sector

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Title: Overcoming Legacy System Challenges in Omnichannel Banking

Author: Brendan Thorpe, Customer Success Manager at Auriga Across the banking sector, there is strong alignment around the goal of delivering seamless customer experiences. Institutions...

Q&A: Enhancing the employee experience in the banking sector

 As costs for everyday items continue to fluctuate and reports of company layoffs and budget reviews increase, economic uncertainty around the world has people...

Combating economic turbulence in financial services  

Jayakumar Venkataraman, Managing Partner, Europe, Financial Services and Insurance at Infosys Consulting    Economic headwinds became particularly turbulent for the banking sector recently, with the “rescue”...

Customer relations: how cloud contact centre solutions have taken over the banking sector

By Dominique Toubin, VP Channels & Alliances, Odigo   Although the banking sector is mainly known for its retail banking business, it can actually provide myriad...

Improving international banking transfers will be a top priority for 2023

Jose A. Diaz – Chief Executive Officer for Zenus Bank   There remains considerable disparity across different geographic locations throughout the world in their access to...

Bringing Automation to Banking

Ron Benegbi, Founder & CEO, Uplinq Financial Technologies   Automation is everywhere you look these days; from supermarkets to warehouses to automobiles. This prominent trend shows...