Rachel Houghton, Managing Director, Business Moves Group
Increasingly, financial and environmental reporting are becoming intertwined, and often, one can’t happen without impacting the other. ESG under updated European Sustainability Reporting...
Felipe Peñacoba, CEO of Payments Hub, Santander Group’s global payments platform
The payments industry is obsessed with speed. Billions of dollars are invested each year into trimming seconds into milliseconds...
By Dave Carr, transformation director at Access PaySuite, part of the Access Group.
As digital payments become the norm, the shift away from cash is accelerating...
By Dave Carr, transformation director at Access PaySuite, part of the Access Group.
As digital banking cements its place in everyday life, recent IT outages at major...
By Arno Nel, AI Product Director at Advania
Machine learning and generative AI have already colonised the core functions - risk modelling, forecasting, claims processing....
By Jon Burghart, Chief Revenue Officer at AnywhereNow
In today’s financial services sector, customer engagement is undergoing a decisive shift: customer contact volumes are rising, expectations...
by Jurgen Hekkink, Head of Product Marketing, AnywhereNow
Although many people may be on summer holiday, contact centres cannot afford to be understaffed, as customer...