The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks shell out billions to chase new customers with better...

GLEIF Welcomes eMudhra as a Validation Agent, Expanding LEI Access Through its Digital Trust Ecosystem

As India records the world’s highest LEI growth rate in Q2 2026, eMudhra’s new role as a Validation...

Why now is the time to enrich data in financial services

By Barley Laing, the UK Managing Director at Melissa Data is the lifeblood of financial institutions. Decisions about lending, credit approvals, fraud checks and investment strategies depend on understanding who...

Banks Need to Rethink Resilience for the Speed of an AI Attack

By Radi El Haj, CEO at RS2 Historically, the cybersecurity conversation in banking and fintech has centred on detection: can we spot the intrusion, flag the anomaly, catch the fraud...

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Why AI Is Creating a Window for Independent Ad Agencies

By Tim Ringel, Founder & CEO, Meet The People The financial community is pricing the risk of AI disruption...

Wellbeing at work starts with the office

Matt Bailey, Workplace Specialist at Matrix Booking explores why organisations need to reimagine their spaces to put people...

Payroll’s trillion-dollar blind spot

By Jonny Nash, Global Head of EOR, Payroll & Pensions at Navro For any business expanding internationally, the equation...

Finance Is Moving Beyond SaaS. The Future is Governed Execution.

Alok Ajmera, CEO of Prophix SaaS (Software-as-a-Service) didn’t eliminate the complexity of finance–it digitized it. Planning moved from spreadsheets...

Are Issuers Asking the Right Questions About Sustainable Payment Cards?

By Ashwini Pandey, CEO, Copecto One assumption keeps surfacing whenever...

Banks have an AI adoption strategy, but do they need an exit strategy too?

By Martin Tombs, Field CTO EMEA, Qlik  There’s been plenty...

Biodiversity accounting: from unmeasured risk to investment advantage in Latin America

Luis Emilio Cuenca Botey, Chair of the Latin American...

The quiet churn problem hiding in your customer communications

By Cindy Griffin, Financial Services Marketing Specialist, Smart Communications Banks...

Are Regulators Modernising Yesterday’s Payment Systems, Or Building Tomorrow’s?

Colin Swain, Global Product Head at Bottomline Central banks and...

What banks must fix before AI agents can deliver

By Meena Athinathan, VP & Head of Strategic Business...

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AI exposes a core weakness in finance integration

Spokesperson: Tom Fairbairn, Distinguished Engineer, Solace The tech capabilities of financial enterprises are evolving rapidly. From real-time payments to AI-powered fraud detection and predictive analytics...

The future of payments: How embedded solutions are reshaping enterprise businesses

By Dave Carr, transformation director at Access PaySuite, part of the Access Group. As digital payments become the norm, the shift away from cash is accelerating...

Data security and trust: How businesses can build customer confidence in a digital world

By Dave Carr, transformation director at Access PaySuite, part of the Access Group. As digital banking cements its place in everyday life, recent IT outages at major...

How Static Identity Enables Fraud

By Robert Hann, VP Sales Global, at Entrust Over the last year, GenAI has fuelled a boost in digital forgeries. So much so that it...

AI in insurance stopped being optional ages ago

By Arno Nel, AI Product Director at Advania Machine learning and generative AI have already colonised the core functions - risk modelling, forecasting, claims processing....

Transforming Customer Engagement: The Future of the Financial Industry in a Digital Age

By Jon Burghart, Chief Revenue Officer at AnywhereNow In today’s financial services sector, customer engagement is undergoing a decisive shift: customer contact volumes are rising, expectations...

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