Breaking News:
Finance
Uncle Sam Wants You!
Irish playwright, George Bernard Shaw, famously described Britain and...
Business
Why Britain’s Dental Boom isn’t Translating into Stronger Cash Flow
by Patrick Doherty, Director of New Sales and Partnerships...
Latest Articles
Uncategorized
WHAT HAPPENS AFTER FURLOUGH?
One of the key questions that is now being asked in relation to the coronavirus is what happens when a business owner brings the...
Business
FINDING A NEEDLE IN A HAYSTACK
Geouffrey Erasmus, CTO, Awaken
Customer contact centres generate a vast amount of data every day, but do you really know what your ‘Big Data’ is telling you?...
Technology
CONTACT CENTRES: AI LEADING THE CHANGE
Simon Black, CEO, Awaken
Artificial Intelligence (AI) might be considered by many as the buzziest of buzzwords but it’s getting harder to escape the fact that those deploying it across key...
Technology
DIGITAL TRANSFORMATION IN INSURANCE: WHY LOW-CODE IS THE RIGHT POLICY
David Kuhn, Insurance Solutions Director at Mendix
What is digital transformation? This is a term that countless CTO’s have battled with in every industry.
Essentially, it...
Business
FOUR ESSENTIAL STEPS FOR ASSURING INFORMATION SECURITY IN MERGERS AND ACQUISITIONS
By Stephen Gailey, Head of Solutions Architecture at Exabeam
With Brexit uncertainty mostly behind us, research indicates that many companies will be rethinking their mergers...
Banking
HOW CAN PLATFORM AS A SERVICE UNLEASH COMPETITIVE ADVANTAGE FOR BANKS?
By Paul Jones, Head of Technology, SAS UK & Ireland
Due to both regulation and practical realities, banks spend much of their time, effort and money on...